Question about Lexmark 2480 Matrix Printer

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Ink cartridge supposidly missing?

We bought a computer package just over a year ago. we have never set the printer up and decided to tonight. we inserted instructional cd and followed instructions and on inserting ink cartridge to lexmark 2480 it keeps telling me there is no cartridge inserted when i have inserted it as described.

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Try this and see if it works, shut down the printer and the computer then restart the computer first. you may try to uninstall the printer software, then reinstall it that way you are starting fresh, the software may have missed something on the install process. then when every thing is loaded, then turn on the printer. biigg53566

Posted on Jan 11, 2009

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First you should make sure you get the correct ink refills. You can order them online, or pick them up at your local office supply store.

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Introduction
Follow the instructions below to replace the ink cartridges.
Replacing the ink cartridges
1. Verify that the unit is on.
2. Open the ink cartridge door.
3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.

1 - Ink cartridge latch for the black ink cartridge
2 - Ink cartridge latches for the color ink cartridges
NOTE: The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
4. Pull the ink cartridge toward you out of its slot to remove it.

5. Remove the new ink cartridge from its packaging.
6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
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7. Press down on the gray latch until it clicks into place.

8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
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9. Close the ink cartridge door. Print a test page.
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