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Palm treo 700wx will not send text messages to phones with T-mobi

My phone (Palm Treo 700wx) shows that the messages have been sent, but the t-mobile phones never recieve them.

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I had the same problem, but it was affecting my text messages to Sprint and Verizon customers. After 3 trouble tickets with Sprint, they finally sent me this update to my phone, which instantly resolved the issue:

http://www.palm.com/us/support/downloads/files/spnt700wxSMSpatch.cab

Good luck, hope it works.

Posted on Jan 22, 2009

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Hi Sprint stated they are having problems with the  700W sending text message from Sprint to Verison or T-Mobil.


So bets on how long it take for M.S./Treo/ or Sprint to fix this problem?

Posted on Jan 10, 2009

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Try sending the message to any other device of same model and check out.if it does the same then it can be the problem of settings ,that r not set properly or its the problem in the device and needs to be formatted.

Posted on Jan 10, 2009

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Is the email service linked to your t-mobile?

Posted on Jan 10, 2009

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Try formatting the Phone.

Posted on Jan 10, 2009

  • nematics
    nematics Jan 10, 2009

    Conatc your network customer service and ask them . If they are under going any technical upgrades, such problems would arise.

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