Question about Cuisinart DCG-12BC Electric Blades Grinder

3 Answers

Won't grind after a week's use.

I just purchased my second DCG-12BC grinder in the last 3 weeks. The first stopped working (just died) after about 3 uses and I exchanged it for the samne product because of its large capacity and hoping the first was just a lemon. Same thing happened again mid-grind after I tapped it on the side (quite gently) to loosen beans at the bottom of the cup.

What's wrong? Can I fix this problem or do I need to return it?

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  • Anonymous Jan 25, 2009

    Hi - I received the grinder as Christmas present -- used 3 times and now will not work at all -- I cannot find box to even try to return to store - any suggestions?

  • Martha Samson Feb 04, 2012

    Call 1-800-726-0190 and they will send you a new grinder, although you will have to pay for shipping for the new grinder $4 and to send the old one back. Still less expensive than buying a new one. I just hope my new grinder doesn't have the same old problem!

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It's possible that it's not a motor problem, but a switch problem. I dissassembled mine, and am debating replacing the switch. I would try a multimeter, but the safety interlock is a pain.

So I might just rewire it (very easy to do!) so that it runs the minute it's plugged in, and stops when unplugged. I'll post again after I decide what to do.

Posted on Nov 20, 2009

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Looks like it is the load side winding, i opened it up and the switch ohmed fine but i lose coductivity when i try and trace to the motor leads. I checked for a safety limit switch but found none. By the looks of everyone else with this problem it is just a poor manufacture.

Posted on Dec 24, 2009

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I had the same problem with the grinder - stopped working after about 2 months. i called Cuisineart and they replaced it for warranty, eventhough i had to pay the shipping charges both ways. 

Posted on Feb 03, 2009

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