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Hello, yes a few suggestions "grainy" could be from an auto ISO setting the sensor speed high as in possibly ISO 400 even 800 or higher you get the pictures but it's grainy. On pocket point and shooters this is most often the case in full automatic modes and on your camera it's called "Intelligent ISO Mode" You should consult your manual and select a more user selectable ISO speed manually. Another feature with your camera is image stabilization this you can turn on or off preferably off when the camera is mounted to a tripod. Okay for the blurry part on the zoom the quickest way to explain this is every tiny movement you make holding the camera is magnified 10 times, this is where the image stabilizing feature would be handy. Jennifer in my younger days I could hold a 35mm camera with a 300mm lens steady at 1/60 of a second now I use only a 200mm lens with image stabilization "on" to get the same results. What you have is a full time auto everything camera if it's working for you it doesn't matter if it's 3.5 years old. You are still working with a 7.2meg camera with a print capability of 11x14. hope this answered some of your questions.
If you want to be able to use optical zoom try getting a more advanced camera because cameras like Nikon Coolpix 4300 does`nt have quality zoom its very poor and you can see it yourself the images gets blurry when maximize your zoom.
It seems that the lense element which mooves while zooming the camera is stucked. normally this happens when the camera suffers a heavy jery, may be by dropping the camera. Resulting into disalingment of the lense assambly. You will need the help of repair shop to solve the problem.
Sorry you're having such a problem with the fz1 w/b-macro. Here is a shot of the stock fz1 w/b-macro at full 12x zoom - resized only. Try practicing on still objects such as coins or jewlery. If you are beyond 10-12 inches you are probably too far away.