There is no need to open up the console! Make sure the power is off! Get someone to hold the PS3
upside down (so the disc slot is facing down) then get 2 butter knives
insert them carefully one on the left and one on the right of the disc
slot. Now gently push the knives away from eachother so that the one on
left goes left and the one on the right goes right. You will feel them
push the brackets that hold the disc in. As you push the brackets you
will release the mechanism that holds the disc in and it should just
drop out. I did this with mine when my little boy decided to put a
credit like card in it!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Okay, the same thing happened to me and I managed to get the disc out. First is the blue light on. If it isnt then you should hold the eject button and use another cd and push it into the disc drive and gently push your stuck disc around. When you hold the eject button your PS3 will make a loud clicking sound but dont worry. Just keep using the extra disc and push the stuck disc around and it should come out
ok sounds like you did every thing correctly and switching the board was in the right directio however the controller chip on your daughter board very well could be damaged since these boards rest directly overtop of the gpu and cpu the heat goes smack dab into the metal caing wich in some cases the case toushes the bottom of the daughter board resulting in a over heated controller chip
possible repair is
replacing that chip
with a infectus chip
i am still working on this problem
ive had 2 good repairs matching problem..hope this was helpful
Not having the box should not matter - if your daughter still has the proof of purchase you will still be able to return it under warranty.
If it is to be exchanged it can be transferred into the new box for return and if it is to be repaired under warranty an OE box won't be needed.
Before you return the item you should re-read the instructions to ensure you are doing everything right...
Sounds like your drive died. Try looking inside to make sure nothing is stuck insde the drive (disc label, another disc, lumps of dust). Try spraying it out with canned air (they sell it at computer stores). If not.. send it to microsoft for repair.
what has most likely happened is that the magnet which holds disks in place has dis-lodged and is now stuck to the roof of the dvd drive. Unfortunately the only way to resolve this would be to open up the xbox 360 and open up the dvd drive to fix.
So if you're not confident at this or in doubt in any way I'd contact Microsoft first if it's still under warranty, if not then it's a case of opening up the drive yourself I'm afraid.
Note. Does the drive attempt to spin up when you put a disk in?
Or does it just make small noises then nothing except "open tray" on screen?