Question about General Electric GE GeoSpring Hybrid Water Heater GEH50DNSRSA

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GE geospring condensate outlet broken

General Electric GE GeoSpring Hybrid Water Heater GEH50DNSRSA The condensate outlet is broken. Water drips down the outside of the tank. Plastic reservoir broken and needs replacement. Bumped into drain line causing this to break. Is this covered by warranty. Unit less than one year old

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  • General Elec... Master
  • 45,011 Answers

Refer this problem to GE

Posted on Nov 29, 2012


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

  • 56 Answers

SOURCE: General Electric GE SmartWater heater problem

most units from GE come with a 3 year manufactures warantee and the home depot should have no probleme giving you a new one off the shelf with your receipt they will send it back and get there money back from GE so they pass it on to you. it would cost you the same amount to fix that one then to buy a new but yours is still under warantee untill july. hope it works out for you.

Posted on Jan 05, 2009

  • 105 Answers

SOURCE: Hot water heater flow problems.

hey Bookie, those plastic inserts are kinda moulded into the nipples, so taking them out might be more than a feat,...did you solder the pipe to the female adapter ON the nipple? if you did you melted the plastic and that is what's your restricting your flo,......or (believe it or not) the inlet water valve isn't turned on all the way,.....close it then open it,..could have somethin stuck in it. let me know eh? thanks and good luck, cracklin joe

Posted on Jan 08, 2010

  • 3313 Answers

SOURCE: ge water heater 10 years old has a small gas leak

Hi try to tighten the cover first if heaters good look at price of regulator change

Posted on Feb 12, 2010

  • 10319 Answers

SOURCE: my ge 30 gallon electric water heater keeps

you may have a bad insulator in the wiring going to this water heater. a electrician can be most helpful in finding any shorts if the other repairman was a certified train technician

Posted on Mar 07, 2010

  • 7733 Answers

SOURCE: The water is not heating.

If you know a little on mechanics try to disassemble the unit in order to clean it inside.Or get an Electrician to repair it.Those unit works like the electric ranges.The heating sys of the water has inside electric parts that with the time get burn.

Posted on Oct 12, 2010

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Gas or electric or solar... tank or tankless... oil fired, indirect etc?
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Call GE and they will send replacement panel

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Draining outlet

If you have an expansion tank mounted near the water heater, it may be full. If it is full, the bladder inside the has ruptured and the tank needs replacing.

Jan 07, 2014 | General Electric GE GeoSpring Hybrid Water...

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I got an error code FC on my Geospring Hybrid Water Heater. Please help

Sounds like you aren't the only one having this problem. The FC indicates a compressor failure. Here are the results one customer got after complaining directly to GE.

My Geospring hybrid water heater recently reported a heat pump failure and generated an error code called "hfc code f-c." Although GE will not tell you what this means, apparently it means failed compressor and mainly involves a failed part called the "evaporator asm." I think what happens is the coils in it leak, releasing the refrigerant inside. The heat pump cannot work without it. When this happens, it switches to "regular" resistant electric heat, which defeats the purpose of paying the extra expense and owning a hybrid water heater like the Geospring. I discovered this problem to be widely reported on the internet. I even found repair companies advertising hfc code f-c repair ... Google even autofilled it after I typed only "ge hybrid w," so clearly many people are having this problem. I've owned mine for about 2.5 years, but I think it lasted this long because our hot water use is relatively low. Others reported this problem in as little as a few months. BTW, evaporator coils last at least 10 years (the life expectancy of a Geospring), so there is no way this part should be failing so frequently and so quickly ... this is clearly GE's fault. I would not recommend buying the Geospring until GE comes clean and can assure the public that it has solved the problem on ALL Geospring models (I own the DNSRSA model) and is no longer using shoddy parts for manufacturing OR repair and extends full warranty coverage for all its customers that have this problem (and the other problems reported, such as power supply and main board).

FOLLOW UP (2/6/13): My Geospring has been repaired. GE agreed to do the repair for no charge for parts and labor. GE is also reimbursing me for extra energy consumed due to the heat pump failure. I asked if the problem had been solved so that the same part would not fail again and I was told that it was because the evaporator has been redesigned. OTOH, when I asked the repairman what the real problem was, he said, "China" (a man of few words). We'll see how it works out, I'll let you know if it doesn't! I did not have problems arranging for the repair, though I'm sorry to hear that others have. Could be because I live in a metropolitan area that might have more readily available resources than others. If you own a Geospring with the dreaded infamous "hfc code f-c," please make sure GE gives you the same consideration I got: free repair with no charge for parts and labor, plus a check for energy reimbursement.

Jan 07, 2014 | Water Heaters

2 Answers

Filter light keeps beeping

GE knows there is a problem with this and will send a serviceman out with parts to fix free of charge even if you are out of warranty as I was. Just call them at 888-443-4394

Jul 07, 2013 | General Electric GE GeoSpring Hybrid Water...

1 Answer

Keep getting a f9 and f10 code . how do we fix what do they mean

1) F9 and F10 appear to be element failure/ Call for service

2) Copy following link for more GE Hybrid Geospring resources:

3) Call GE and they will tell you to call for service:

4) 2009 service manual says you can clear fault codes by pressing Filter, Lock, Vacation button sequentially within 3 seconds. Scroll to clear all fault codes using arrow keys. When that is highlighted, press Filter, Lock, Vacation again.
Others report this does not work, so it may depend on model. Or maybe buttons need to be pressed simultaneously.

5) GE does not want folks working on their own water heater.
Do not buy expensive water heaters you cannot fix yourself.
Average service call for GE heat pump is $400 which helps defeat anticipated savings from buying hybrid.

If you need further help, I’m available over the phone at

Jan 26, 2013 | General Electric GE GeoSpring Hybrid Water...

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