Question about Western Digital Computers & Internet

Open Question

Need power supply specs for wd 16001032 western digital external hard drive.

Lost power supply and connection cable when i moved,not sure of the voltage or connection cable to replace them,or where to buy them.

Posted by Anonymous on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 75 Answers

SOURCE: Western Digital WD 1200VE; 120 GB external hard drive unable to boot

good eve prapad dont worry for your data ,first if you have a boot cd ,owerrite the OS ,then select repair option,it is occures due to 90% OS currupt ,
regards prasanna

Posted on Mar 05, 2008

  • 696 Answers

SOURCE: Western Digital WD Passport external hard drive not working!


The problem you're having is not at all uncommon. The external drive may simply have been disconnected improperly or may have experience a small power surge while it was writing files.

The files on the drive are most likely still retrievable should you need them. If you already have copies of all of them you can simply reformat the drive and recopy them to it. If you do not have copies, whatever you do, do not format the drive.

Assuming the damage is logical(lost the partition table), your files should be recoverable through a relatively inexpensive data recovery process. Should the drive turn out to actually be failing they are likely still recoverable but this tends to be more expensive.

There are a lot of good companies that can handle this type of recovery. The one I often use for my clients it Armor-IT Data Recovery. Although they have recently gone private(gov't contracts) you can still find them by searching the above on google and they still do private work out of Canada, they just don't advertise anymore.

Hope this helps FixYa


Posted on Apr 29, 2009

  • 5 Answers

SOURCE: replacement power cables

Can find them on eBay, if you can narrow down on the manufacture date. For the model I had, either Acbel AD6008 OR Asian Power Devices (APD) DA-30C01 work. I ordered a replacement which worked - but my real problem was needing a new hard drive casing. So now I have 2 power cords I don't need...but at least I have my data.

Posted on Aug 17, 2009

  • 820 Answers

SOURCE: I have a western digital dual option external hard

Overview for the WD1600B015 dual option USB:

Power supply not available in WD shop, but there's worldwide email and telephone support: select your country from the next page:

Send your request to the WD support desk in your country.
When using the telephone line: in Europe, phone numbers starting with 00800 are international free call numbers. Using any other phone number, check your local provider.
Notice: when the power adapter has a seperate cord connected from the wall outlet to the adapter, mostly this will not be provided and has to be bought elsewhere ( Ask when ordering the adapter ).

Posted on Oct 18, 2009

  • 1 Answer

SOURCE: Western Digital External Hard Drive Won't Boot Up

Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

Posted on Nov 18, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My WD external hard drive has suddenly stopped being recognised by my computer

Unplug the power supply from the hard drive, leave for 15 seconds.

Plug power supply back in.

Try another USB cable if that does not work.

Aug 08, 2011 | Western Digital Elements powered by WD 320...

1 Answer

External hard drive not connecting to pc

When you connect the external HD to the PC it should automatically do a search and you should be able to see in in MY Computer. Try moving the USB cable to another USB port. Maybe the port is bad. Finally, just review all the install steps to make sure you never overlooked a detail.

Mar 19, 2011 | Western Digital Elements powered by WD 320...

1 Answer

I have the WD Western Digital my book essential 1 tb external hard drive USB 2.0. It was working well but now when I connect to the PC, the device is not appearing in my computer. please help

Working previously is good.
Ok, a quick list of the things i have done wrong in just this circumstance.

Is the power supply plugged in and switched on?
Is it supplying power?
Is it supplying the correct voltage?
*Note: You will need a multimeter to do this. 12 Volts is the correct voltage.
Is the power supply plugged into the drive? All the way?
Is there a power switch on the drive? Is it in the on position?
Is the data connection plugged in? All the way? The computer end also? All the way?
Does the cable run from the computer to the drive, or are there other cables lying around two of which are plugged in at one end?
Are you using the same data cable you did before?
Does it work with different cable?
*A caution here. Not all cables are equal. You want to use a USB 2.0 cable.

If it was working before, any one of those could be the problem. I've had them all.

Jan 30, 2011 | Western Digital My Book Essential 1TB...

1 Answer

Can't retrieve data

Be sure to use the WD supplied USB cable to connect the drive. I had a similar problem with my WD Passport 320 and was told that using a cable other than that short 8 inch cable can cause some odd operations.

Sep 30, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

WD External Hard drive does not work no power to it

External drives tend to use power supplies at 12V DC and 1 amp or just a little bit over. You could read the output of the power supply with a digital volt meter. If you have power and the enclosure still refuses to turn on, you could buy another enclosure, another power supply, or just a naked USB to IDE adapter and pull the drive out of the existing enclosure.

Chances are, the drive you get out of the housing will never be going back into that case.

Jul 11, 2009 | Western Digital External USB 2.0 80 GB...

1 Answer

Western digital my book 1tb freezing while using itunes

Some times with external USB drives you have to remove both the power and the USB cable from the drive, wait like 30 sec. then connect it back up. I know it sounds trivial but see if that helps thing. There was some forum chatter I heard a little big ago about the 1tb WD my books concerning the power supply and this type of behavior. You might want to check with WD to see if they have a recall on your power supply.

Jun 22, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Flashing blue light on external WD hard drive & not recognised

sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

Jun 01, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Western digital 320g elements portable won't work

try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

May 03, 2009 | Western Digital Elements powered by WD 320...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 3 Expert

79847 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides