Question about Ionic Pro TURBO Air Purifier

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My ionic pro turbo max will not reset after cleaning

I cleaned my ionic pro according the manual, i have called the less than helpful customer service. The red light is still on.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Ionic Pro CA-500B Power On Instant Clean Light

If the plates are clean, there is nothing wrong with them. They are just 3 strips of metal... they don't even connect to each other unless they are in the unit. NO NEED TO REPLACE THEM.

Posted on Jul 28, 2008

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  • 1 Answer

SOURCE: ionic pro turbo

You need to clean all the stainless steel contact points inside the unit, not just the blades. Make sure you unplug the unit before doing this.

Posted on Sep 02, 2008

rdanner3
  • 3 Answers

SOURCE: ionic pro won't turn on

Solution, perhaps...

All electrical contacts can get a film on them. Try cleaning the contacts (at the bottom of the blade unit; you should see the three with the blades out) with an alcohol swab (make sure the contacts are dry before reassembly in this case) or a pencil eraser (vacuum the debris out before attempting to start it again).

If those contacts don't make up properly, the unit will think it needs cleaning, even though it doesn't.

Posted on Feb 23, 2009

  • 1 Answer

SOURCE: Repair an Ionic Pro

Here is the PDF manual. http://www.ionicpro.com/pics/ip_manual.pdf

Posted on May 24, 2009

  • 3 Answers

SOURCE: Ionic Pro makes weird buzzing noise

I found that the buzzing can be removed by blowing out the unit, cleaning the blades and taking a long cotton swab and alcohol to thoroughly clean the corona wire - carefully - don't break it. The wire should be clean enough that the slider/wiper runs smoothly up and down the wire after cleaning. If it drags or is rough to slide, you will still have noise no matter how many times you clean the blades. The wire gets a "crust" on it.

Posted on Sep 16, 2009

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1 Answer

I clean the cylinders and 5 minutes later....the red light comes on alerting me that it needs to be cleaned. Seems like something is malfunctioning. Please help!


Hi missy116,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Feb 07, 2011 | Ionic Pro TURBO Air Purifier

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Why is my machine buzzing even after i clean it


Hi iramsdail990,

I work for the Ionic Pro company. Please make sure you are cleaning the ionizing wire. If that does not help, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Jan 13, 2011 | Ionic Pro TURBO Air Purifier

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Why does my ionic pro turn off for 2 seconds and demand to be cleaned even though it's been cleaned and dried and reset correctly?


Hello,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will do some troubleshooting with you. Thank you, Mary

Dec 27, 2010 | Ionic Pro TURBO Air Purifier

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My ionic pro turbo air purifier keeps buzzing even after I clean it


Hi lsalazar113

I work for the Ionic Pro company. Make sure you are cleaning the ionizing wire too. If that does not help, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Dec 19, 2010 | Ionic Pro TURBO Air Purifier

1 Answer

I have cleaned my ionic pro several times works for a few minutes and then says clean again what can I do?


Please call customer service for Ionic Pro at 800-875-8577. They will provide troubleshooting instructions and if they do not correct the issue, they will give you instructions on how to get your unit replaced. Thank you.

Feb 08, 2010 | Ionic Pro TURBO Air Purifier

1 Answer

I have a ionic pro turbo,when you plug it in it goes to clean


Trying calling customer service at 800-875-8577 and they will trouble shoot the unit for you and replace it if need be. Thank you.

Jan 22, 2010 | Ionic Pro TURBO Air Purifier

1 Answer

Ionic Pro Turbo


When you turn on it goes to clean but unit has been cleaned.

Dec 25, 2007 | Ionic Pro TURBO Air Purifier

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