a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Make sure the Wii Sensor Bar is correctly plugged into the Wii, and that the Wii Remote has an unobstructed path to the Sensor Bar. Move the Wii Remote around, as the positioning of the Sensor Bar may not be exact. If you've done all of this and the problem persists, it may be that your Wii Sensor Bar is damaged. You may have to buy a new one.
Synchronizing Wii Remote: Press the power button to turn on your Wii console. Remove the battery cover on the back of the remote . Change the two AA batteries. Open the door on the front of the Wii console and press the RED (SYNC) button at the same time push the RED (SYNC) button in the battery area of the remote. Thats all now have fun.
Here are few Home remedies that should help you fix the issue.If you still face any problems then it is an internal issue with your remote and you will have to contact the nintendo support.
Clean the Wii remote pointer lens. Use a soft cloth to remove
any sticky substances. Wii remote jackets, stickers or other objects
should not block the remote pointer lens, as it will cause characters
to move erratically, disappear or remain off-center.
Operate the Wii remote between three to eight feet away from the sensor. Otherwise, it will not perform properly.
that infra-red lights from candles, toys, appliances, fireplaces and
even sunlight may effect how the Wii remote performs. Try to remove or
reduce infra-red interference from these sources when possible.
off or move wireless devices located near the Wii console. You may be
experiencing radio frequency interference from other wireless devices.
Check to see if anything is blocking the sensor. Clear objects
away from the sensor and console to enable the remote to send a clear
signal to the Wii system.
the sensor bar directly below or above your television. Having the
sensor off-center may cause the Wii remote to perform poorly.
Re-sync the Wii remote to the Wii system:
Completely turn off the Wii system. Remove the batteries from
the remote. Turn the power off on the Wii console. Unplug the unit from
the wall. Wait five seconds and then replug the unit into the wall.
the power button to turn on the Wii console. After the health and
safety screen appears, open the small door on the front of the Wii
console. Locate the red SYNC button. Push down on the SYNC button for
fifteen seconds. This resets all previous SYNCS on the Wii system.
the Wii remote. Locate the red button on the remote control under the
battery cover. Push and release this red button. The Wii remote should
respond with blinking blue lights.
and release the red SYNC button on the Wii console. Place the batteries
back in the remote. When the remote is successfully re-synced, the LED
light will remain lit.
Repeat the re-syncing process with all other Wii remotes on this system.
Make sure the new sensor bar is connect correctly.Open the front cover on your Wii, then push the red button there, then open the batteries cover on your Wii Remote and push the red button there.If this not help may your Wii need service.
I'm assuming you follow the instructions to plug in the Wii and to attach the sensor bar to the console and position the sensor bar so it is either below or above the television.
The Wii remote flashes (more specifically the bottom row of four lights that indicate which player each remote belong to flashes) when a button is pushed on the control while the Wii is off.
If the Wii is on and simply sleeping (as evident by a blinking yellow light on the power button on the console) pushing the power button the control should turn on both the console and the remote. Be sure to aim the remote at the console when "waking" the Wii up and at the sensor bar once the Wii Menu loads. The remotes automatically turn off with lack of interaction.
To recap: Your remotes sound to be working fine. I would assume it might be a problem with the interaction between your console and the remotes or the setup of the console. The Wii Information Guide has pictures and pretty clear connection instructions that should help fix your problem.
If everything is set up correctly as per the instructions and your system still does not interact your sensor bar may be faulty or your console as I believe you're remotes work fine.
I had the same problem. When I looked at my system, I noticed the sensor was turned sideways with my tv remote in front of it. When I turned my sensor around correctly, and moved my tv remote away from it, the arrows suddenly appeared! Make sure nothing is blocking your sensor!
Well, mabey your sensor bar settings are out of wack. You might have your sensor bar set to above TV but you actualy have it below. To fix it, I would move the sensor bar to the opposite position, go into settings and chanage the sensor bar settings to the way you want. then put the sensor bar back where you want it.
Cursor not appearing Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time.
Some games do not use the cursor feature of the Wii Remote; Make
sure the game you are attempting to play uses the cursor by reading
the game's instruction manual. You can also exit out of the game
to return to the Channel Menu and use the Wii Remote to see the
cursor. If the cursor still does not appear, continue with the
Trying to use multiple Wii Remotes in the Mii
Channel or Photo Channel? These Channels only allow the Wii
Remote designated as "Player
1" to function.
Verify that the Wii Remote's pointer lens is free of obstructions
and contamination (stickers, heavy smudges, etc.). The pointer
lens is the tinted rectangle at the end of the Wii Remote.
Check the battery power level by turning off the Wii console, then
opening the battery cover of the Wii Remote. Press and release the red "SYNC" button
to check battery strength. The number of lights flashing indicates the Wii
Remote's battery strength. Four flashing lights indicates full strength.
Our experience has shown that as your battery strength decreases to one (1)
or less lights flashing, the cursor may not appear. For troubleshooting,
if possible, try using fresh batteries so that all four lights illuminate.
For guidelines on using batteries, please click
inserting brand new batteries, you are still seeing less than all four LEDs
flash, then your Wii Remote will need to be repaired. Please click
here for repair information.
Is the Wii Remote properly synced?
Press the POWER button on the Wii Remote to see if the Wii console powers
If it does, the Wii Remote is synced with the system. Please skip to the
If the Wii Remote will not sync, there is likely a problem with the Wii
Remote. Please click here for
If the Wii Remote will sync and the cursor still does not appear, try
another Wii Remote if possible.
If at least one Wii Remote is working, there
is likely a problem with the first Wii Remote and it will need to be repaired.
Please click here for
If you have only one Wii Remote, or none that are working, please continue
Make sure that the Wii Remote is being used between 3' and 10' directly
in front of the TV and that there are no bright light sources affecting
the Wii Remote's operation (review Game
Play Guidelines for more information), and
that the Sensor Bar is placed properly (see Sensor
Check the cord on the Sensor Bar for any frayed wires
or kinks, and verify that the Sensor Bar is free of obstructions.
Check the button functionality, and that the Sensor Bar is operating correctly,
by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side
through the Wii Channel screens.
If you are able to scroll with the "+" and "-" buttons, but the cursor is
not appearing, then there is likely a problem with the Sensor Bar. Please click
here for additional Sensor Bar information.
If there is no response, there is likely a problem with the Wii Remote. Please click
here for repair information.