Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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Trying to set my ps3 up with the motorola sb5100i

I cant seem to set up my ps3 with this router do i need a wep key or something

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  • Anonymous Apr 18, 2009

    ME 2!!..i have the same one and it won't work on my

  • fbgamer88 Dec 13, 2009

    Ditto. I came here hoping for an answer. If I find one, I will try to post here. I have RoadRunner with Time Warner. The internet IS working, but the PS3 & modem will NOT talk to one another -- even on a hard wired set up.

    The Motorola pdf manual I just looked through said to contact service provider if the answer to my problem was not addressed. Additionally, a friend told me that the modem may have a built in router. If so, the router's firewall may be blocking the PS3 from connecting to the network. I guess my next move is to call TW. I hope hope they can help me solve this....



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I got mine working, & I feel like a total idiot. In my case, it was a very simple fix.

I am using a wired connection. I had my laptop connected to the modem & simply took the ethernet cable I had plugged in to my laptop & plugged it into the PS3. THAT was the problem. I did not reset or unplug the modem before changing from one piece of hardware to the other. The silly modem got confused & didn't know it should issue a new IP address.

No firewall, no router problem, just a simple "reset" of the modem.

The hard part to remember is that I will have to unplug or reset the modem EVERY time I switch between the PC & the PS3. EVERY TIME. That will get tiring very quickly.

I see a wireless connection in my immediate future! :)
Hope this helps.

Posted on Dec 14, 2009

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Before you resort to other measures try with a cat5 cord first to the router

Posted on Dec 13, 2009

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I dont know baby. try it yourself. dont give it up darling.....................

Posted on Jan 11, 2009

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1 Answer

Please can some one tell me directions on how to get to my wep key so i can set it or reset it ive had psp3 for two months and cant enjoy what every one else is and my wife said if i cant get it to wrk ex...

first of all, WEP stands for "wireless encryption protocol" and the WEP KEY is the password required to access an encrypted wireless (wifi) network. the key is set and modified via a console that you access via a web browser and is hosted on the router.
it seems to me that you have a playstation 3, with a wireless capability and you wish to connect it to your router and are being asked what the WEP KEY is so that you can connect to the network.
i can not tell you what the WEP KEY in your case is, because it can be set to anything that you want.
you need to access your router and check what the key is, it is the same key that your computers and smart phones use to access the wireless network (wifi) in your home.

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How do I find my wep key? I cant remember it and cant get online wireless with out. I did go to but I cant seem to log in there. Please help.

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The encryption (WEP) key is configured in the router's wireless settings.
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My ps3 is asking me for a wep key and i cant find it

Type this address into your computers browser from there you can access your routers settings.The wep key will be under security.Once you get the key you can input it on your ps3.If you do not have a wep key make one.Most gaming systems etc won't connect to a unprotected connection.

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Need wep key on a motorola modem

Is there any computer online using the router.
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router set up page is the page where you can check all the router settings.
Click Here for more information about the routers and network

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What router are you using? If it is a lynksys then go to your web browser and type in and enter in your login info, the default login is user: admin and either no password or the password is admin also. click the wireless tab and then click wireless security and it will display your wep code.

Jul 31, 2009 | Sony Playstation 3 (PS3) Console

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Wep key

Try admin for the username and motorola for the password.  The default SSID is Motorola.  Here is the pdf with all of this info.

Apr 24, 2009 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I cant find my wep key for my motorola sbg900 and i need it to get online for my ps3. how do i find it?

Usually to do this, you need to connect to the router with a computer and an ethernet cable.

Start the browser and enter the following: or

This should bring you to a configuration screen of the router. Next, go to the configuration tab and head out for the wireless configuration and then the security configuration. In there you should find the location where the WEP keys are stored.

if you can't get connected, yu can look for more help in the manual of the device.

You can download it here:

sbg900 manual



Jan 04, 2009 | Arris SURFboard SBG900 Wireless Router...

4 Answers

Wep key for ps3

you will need to obtain your wep key no matter can get it from whoever your router company is (if it is a linksys then call the linksys support number and obtain the key) in most cases thought the wep key is located on the router itself near the bar code. It will be a long number, When you get it and enter it in to the network settings then it should pick up the signal

Feb 09, 2008 | Sony Playstation 3 (PS3) Console

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