Question about Logitech Harmony 550 Remote Control

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The remote is on safe mode - Logitech Harmony 550 Remote Control

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Remove a battery. hold down the #2 key. replace battery and continue to hold #2 when you get upgrade successful messsage hit activities and away you go!

Posted on Jan 27, 2009

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How do i remove the remote from safe mode?


Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Jul 27, 2010 | Logitech Harmony 659 LCD Remote Control

Tip

Logitech Harmony Firmware Update


Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
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on Apr 27, 2010 | Remote Controls

1 Answer

What is safe mode


Safe mode is what the remote will boot into if there is a problem with some of the software on the remote. It is the same as safe mode on your computer, where the remote will boot up with as little programming as possible to avoid hardware faults. To get the remote out of safe mode, you have to reapply the firmware onto it.
- connect the remote to your computer and launch the software - click downloads at the top of the screen - click firmware - update the remote

Jul 07, 2010 | Logitech Harmony 550 Remote Control

1 Answer

My Logitech Remote 550 is Locked in the Safe Mode. How do I get it our of Safe Mode.


Doing a firmware upgrade is the BEST way to recover from Safe Mode. A remote may go into safe mode itself for a variety of reasons.

However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.

Hope this helps

Sep 24, 2009 | Logitech Harmony 550 Remote Control

2 Answers

Remote is in safe mode


You can try this solution to your Harmony 550 Safe mode problem:

Harmony 550 Safe Mode Fix Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Hope that helps.

Aug 18, 2009 | Logitech Harmony 550 Remote Control

2 Answers

It says safe mode


Hey!

I got my Harmony Remote stuck in safe mode and found the following link that got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps!!!

-Kennedy

Aug 05, 2009 | Logitech Harmony 550 Remote Control

1 Answer

My harmony 550 remote is in Safe Mode and will not respond to any button I push. How do I get my remote to work again?


Did you try this response from the Logitech users' forum? It can't hurt to try since all your settings are stored on the web, not on the remote.

http://logitech-en-amr.custhelp.com/...i=&p_topview=1

Basically, Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Jun 15, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Harmony 1000 in safe mode?


The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.

Hope this helps,
81

Dec 19, 2008 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

Safe mode


Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

NOTE: Ensure the new batteries are all the same brand.

Nov 26, 2008 | Logitech Harmony 659 LCD Remote Control

1 Answer

Frozen


Try this:

1. Remove the battery for a solid 2 minutes, then reinsert and see if that fixes it. if not 2. try updating the firmware with the remote in safe modeSafe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

  1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
  2. Hold down the Off button and plug the remote into the USB.
  3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
  4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
  5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
  6. Once the firmware upgrade is complete, click Update My Remote.
  7. Insert the battery into the remote.

Sep 09, 2007 | Logitech Harmony 880 LCD Remote Control

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