Question about Dimplex DS4411 Electric Heater

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I have 2 Dimplex DS4411 fireplace heaters. One has the fire display, but does not heat. The other has heat, but no fire display. How do I fix it?

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The fire display is a simple replacement of the light bulbs that produce the effect.
The heater issue could be a bad temp sensor, or a bad heater.
You can contact Dimplex support here:
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Posted on Nov 30, 2012

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SOURCE: remote control working with fireplace.

try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

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buzzwood
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call Dimples !-800-663-6663 ext 358 They will be able to help you out.

Posted on Jan 21, 2009

  • 1 Answer

SOURCE: No Heat or fan on model DS4411 Or 6901050100

I had the same problem. One or more of the switches for the stove have melted and broken. You need to call Dimplex and request new switches. They should ship you out a 3 pack for free, and the pack will come with easy instructions for removing the bottom panel and replacing the switches.

Posted on Jan 25, 2009

  • 4736 Answers

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Good information. Thanks for sharing it.

Posted on Aug 23, 2011

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Dimplex manual


HI


you could try here at or even email/contact them these should be able to give you the manual
Dimplex Heating & Fireplaces




riz.

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