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Windows defender quit working on my laptop. DVD player does not work, so I can't reinstall from the back up disk. Anyway to fix this or do I need to get a new dvd drive to reinstall windows vista

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  • Gateway Master
  • 7,627 Answers

Was the DVD damaged in so way? Does it show in Computer? Does it need driver? Which Gateway do you have? Windows Defender can be downloaded or fixed online.Do you have a Anti Virus that has turned off Windows Defender? Try MS Fix It: http://support.microsoft.com/kb/931849 OR http://support.microsoft.com/kb/931099

Posted on Nov 28, 2012

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Posted on Jan 02, 2017

  • 324 Answers

SOURCE: CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: CD / DVD player not listed as device on Windows Explorer

I also have the same problem. I've tried all the above plus some added info. The floppy still works when I swap it with the DVD. Occasionally it works for a short time right after a hard boot but soon after it appears to uninstall. I have searched the net for answers to this problem without success. I tried the registry correction without avail. There has been some online comments that the problem appeared after an auto update from uSoft. I believe the problem is software or firmware related.

Posted on Dec 28, 2007

  • 13433 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Try to remove the device from Device manager, and then reinstall or upgrade the driver. If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.

Click the Start button, press run and type regedit.

  1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
  2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
  3. In the System folder, double-click the CurrentControlSet folder.
  4. In the CurrentControlSet folder, double-click the Control folder.
  5. In the Control folder, double-click the Class folder.
  6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
  7. In the right pane, click to select the UpperFilters registry value.
  8. Press Del / Delete to remove the registery entry.
  9. In the Confirm Value Delete dialog box, click the Yes button.
  10. In the right pane, click to select the LowerFilters registry value.
  11. Press Del / Delete to remove the registery entry.
  12. In the Confirm Value Delete dialog box, click the Yes button.
  13. close the regedit window.
  14. Restart the computer.

Posted on Feb 11, 2008

SOURCE: R40 Thinkpad CD drive

I also have an IBM R40 with a combo drive that showed the same symptoms. I switched the drive with two another two which I can assure that work 100% correctly, and the same problem happens. First the drive wasn't detected some of the times, or it got randomly "disconnected" while the laptop was on. Nowadays (about 1 year ago), the drive never gets detected, not by the BIOS or by the operating system (Linux, but also tried on Windows), even so, If I don't keep the drive disconnected, when the laptop boots the BIOS hangs for a long time like it was trying to detect the drive, but it doesn't. It turns out that is a system board problem. Hope this helps you on finding the solution. Regards

Posted on Aug 25, 2008

hardkiss69
  • 43 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


This will surely help you resolve your issue. Good Luck!!!
Thanks

Posted on Nov 16, 2008

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CD / DVD player not listed as device on Windows Explorer


Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

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