Question about Teac (DW-224EA-AM6) CD-RW/DVD-ROM (Combo) Burner

3 Answers

I can't see my CD/DVD drive when i click My computer.

I did a system disk clean up, now i can no longer see my CD/DVD drive when i click My computer.even when i insert a disk it jsut won't show that a disk is inside the disk drive.

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Please follow the steps given here; http://support.microsoft.com/kb/314060

Posted on Jan 10, 2009

  • yonigger Oct 19, 2010

    it didn't work... can you help me??

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1) Uninstall the CD/DVD drive in Device Manager and DO NOT RESTART the computer.


2) Uninstall your CD burning software (make sure you have the installation disc or you can resinstall from Start, Programs, PC Help and Tools, Recovery Manager (or Driver/Application Recovery). If you don't have the installation discs, skip this step - it might still work).


3) Open the registry editor (Start -> Run -> enter Regedit) ... might want to make a backup of the registry at this point.


4) Open the following keys:


+ HKEY_LOCAL_MACHINE
+ SYSTEM
+ CurrentControlSet (or the current control set with lowest number if that is all that is listed)
+ Control
+ Class


5) Select 4D36E965-E325-11CE-BFC1-08002BE10318. It has to be this exact key - make sure you can see the last numbers!!!


6) Delete the UpperFilter and or the LowerFilters value in the right window if either exists.


7) RESTART the computer - this step is important. Wait for Windows to find and install the CD/DVD drive you removed earlier.


8) Reinstall your burning software and restart the computer again.

Posted on May 04, 2012

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Thank you so much !! :D

Posted on Dec 14, 2012

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If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

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Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

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SYSTEM

CurrentControlSet

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This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

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Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

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This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

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If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
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