Question about Refrigerators
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Posted on Jan 02, 2017
I am somewhat of a fix-it guy and here is my take....I also have the same refridge with other problems, and have done alot of research and discussions with the local repair techs and Factory rep. Here we go: The Samsung models are very prone to problems arising from power fluctuation's that fry the motherboards. One problem may be that the defrost circuit fails and the unit freezes up causing a lack of cooling and loud banging of the compressor. To run a diagnostic of the unit, you need to press both power freeze buttons for 10 seconds beeps will sound and release, the dashes on the display showing if any circuits are bad.(self diagnostic) This is what the service guy will do then come in with the part and replace. With a bad board, the diagnostics reveals no problem and the service agent will just start replacing parts, at your expense! Also the part #'s will show discontinued but they just changed parts #'s.. Be careful, my dealer said all parts were no longer available....he was wrong! Motherboards are a bear, I believe my model has 3!Most techs are not familiar with Samsung and will not be able to correctly diagnose the problems, mine came out and said it! "We do not Know and the factory will not give us any idea what the problem is" We're sorry! That was 3 month ago, and now I have a beautiful yard fixture! a $1400.00 yard fixture!! hope this helps someone..
Posted on Sep 06, 2007
its a heater cycle problem..the defroster is not working properly. its building up ice in the evaporator that touches the evaporator fan that makes that loud noise but stops when you open a door. it could be either a bad heater, a bad thermo disc or a bad timer.hope i was able to help
Posted on Feb 12, 2008
I had the same problem. I found the buzzing noise was caused by ice build up around the fan motor inside the freezer. I believe water must have leaked down around the fan during a defrost cycle. I removed the ice maker, the ice cube bin and ice dispenser auger motor. It sounds complicated, but it isn't too bad. The ice maker and auger are connected with quick connect plugs. So just unplug, remove the screws and remove them from the freezer. You will need to remove several other screws as well, I believe 11 in total as well as the top freezer rack. This will give you access to the white aluminum panel that runs from the top of the freezer to about halfway down the back of the freezer. After you remove the aluminum panel you will see the fan about half way down the freezer. I found a lot of ice around my fan. The fan blades were hitting the ice causing the buzz. Remove the ice and the buzzing is gone. It took me an hour to complete this repair. I hope this helps.
Posted on Feb 05, 2009
SOURCE: noise (more detail)
I think I answered this in an earlier post.
The noise is the fan banging against the motor housing. It's not a defective motor, it's a poorly designed motor.
The solution is to shim the motor mount so it is slightly out of level which will keep the fan from bouncing off the motor housing.
The reason Samsung won't service is they don't understand the problem. I've seen this a half-dozen times.
Trust me -- SHIM THE MOTOR MOUNT!
Posted on May 27, 2009
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