Question about Brother Mfc-7360N Monochrome Laser All-In-One Printer With Networking

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Printer error on mfc-7360n saying Open front cover and slide the blue tab across the drum unit several times

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Posted on Jan 02, 2017

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komguy
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SOURCE: Newly set-up Brother color laser printer displays drum error.

The slides you are moving are for the drum units, you could try using canned air to blow in the same area that the sliders slide across, if that doesn't help you may need a new drum unit..

Posted on Aug 24, 2009

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lserni
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SOURCE: Our brother printer is saying drum error slide

You need to open the printer access panel. Inside, there's the "drum", which is secured with plastic tabs.

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/000300/000016/faq000316_005.html?reg=us&c=us_ot&lang=en&prod=mfc9440cn_all

Posted on Oct 28, 2009

  • 1 Answer

SOURCE: Our printer is saying drum error slide green tabs.

Nicole:

did you get a solution?


Posted on Dec 09, 2009

  • 2 Answers

SOURCE: Brother 4070 CDW Drum Unit Error

The green tabs that you have to slide are under the color cartridges, so remove the three color cartridges and you will see three green tabs, to slide the tab across the wire you have to first open the translucent plastic wire cover, then slide the green tab across the wires and return it to it's original position, close the wire covers, replace the color cartridges, and reassemble the printer. All the Best

Posted on May 03, 2010

sgoldberg08
  • 57 Answers

SOURCE: Our Brother HL4040CN is saying

The green tab referred to on the drum unit slides a thin wire across the drum to scrape off any built-up toner that has accumulated.

To do this, first open the door to access the toner/drum cartridges (it's the same door you'd open to replace a spent cartridge). Remove one of the cartridges; the inside of the door will have a sticker illustrating the exact steps to do this. Once you've removed a cartridge, look to the end that is inserted first when installing it (the end opposite the one grasped to remove the cartridge). You should see a small green tab here. Slide it left and right several times to clear away any blockage. For good measure, vigorously shake the cartridge side to side to evenly redistribute the remaining toner evenly inside the cartridge. Replace the cartridge and repeat these steps for each one remaining.

If you still get an error after following these steps, remove each cartridge and shake it extra vigorously for at least 10 seconds. Sometimes the toner can clump inside the cartridge, causing the printer to interpret it as a blockage. This is especially likely to occur if you live in an area with a humid environment.

Posted on Jun 14, 2011

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MFC-7840W Printer Brother, we have replaced the toner many times and the printer always shows the message on its screen: low toner, and after that shows: toner life end, what we can do, because this is the...


Open the front cover. Remove the drum and toner. Remove the toner from the drum by pressing and holding the green/blue tab on the right side then lift the toner out. Shake the toner side to side for 6 times, and on the drum unit slide the blue/green tab on the far left side from left to right for 6 times also. reinstall the toner back to the drum unit. reinstall drum and toner back to the machine. Close the front cover. The display should show the date and time.
Hope this will help.

Mar 25, 2011 | Brother MFC 7840W Printer

Tip

How to clean the corona wire on Intellafax 2800,2810, 3800 machines


Does your brother printer or fax machine have bad printing such as very light print or spotty print. If you have these problems chances are you have a dirty corona wire. The corona wire is used by the printer to put a charge on the paper so the toner is attracted to it in the pattern that the laser draws out. Below are the directions to clean the wire.
1. Open the front cover and pull out the drum unit and toner cartridge assembly.
2. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
3. Return the blue tab and click it into the Home position.
4. Reinstall the drum unit and toner cartridge assembly in the MFC/Printer.
5. Close the front cover.

Be sure to return the sliding blue tab back to the home position next to the arrow or you will have dark streaks on your printouts

on Dec 09, 2009 | Office Equipment & Supplies

2 Answers

A white piece of paper is printing out gray....think the toner is ok as the ink is black...something need to be cleaned?


Hello,

Two things can cause this type of problem, 1 bad drum unit or 2 dirty corona wire.

HTML clipboard Below are the directions to clean the wire.
1. Open the front cover and pull out the drum unit and toner cartridge assembly.
2. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
3. Return the blue tab and click it into the Home position.
4. Reinstall the drum unit and toner cartridge assembly in the MFC/Printer.
5. Close the front cover.

Be sure to return the sliding blue tab back to the home position next to the arrow or you will have dark streaks on your printouts.


If this does not solve the problem then you will need to replace the transfer drum in the printer. The part number for the drum is DR-400 or DR400.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer

May 14, 2010 | Brother HL 1440 Laser Printer

3 Answers

My brother MFC9840cdw has an error message that says, "drum error, slide the green tab on each of the colored drum units. Refer to the users guide". I have tried sliding the green sliders several times. I...


The guy that replied solved the problem. He rocks and I can't believe that brother does have a large posting on this issue. Sham on them:
ben2913 did the job "This is NOT the solution to this error code. The code is telling you that the Corona wire must be cleaned. Remove all 4 color drums. Look down into the tray that you removed them from and you will see 4 green tabs. Open the plastic cover that protects the corona wire and move the green tab back and forth several times. After you have done this with all 4, reinstall the drums, close the machine front and everything will work fine again."

Feb 25, 2010 | Brother MFC-9840CDW Laser Printer

3 Answers

Brother 4070 CDW Drum Unit Error


The green tabs that you have to slide are under the color cartridges, so remove the three color cartridges and you will see three green tabs, to slide the tab across the wire you have to first open the translucent plastic wire cover, then slide the green tab across the wires and return it to it's original position, close the wire covers, replace the color cartridges, and reassemble the printer. All the Best

Jun 11, 2009 | Brother HL-4070CDW Printer

1 Answer

How do I add toner to machine? Also, is this copier do color copies?


1 Open the front cover and pull out the
drum unit and toner cartridge assembly.

2 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.

3 Unpack the new toner cartridge. Place
the used toner cartridge into the
aluminum bag and discard it according
to local regulations.

4 Gently rock the toner cartridge from side
to side five or six times to distribute the
toner evenly inside the cartridge.

5 Remove the protective cover.

6 Insert the new toner cartridge in the
drum unit until it clicks into place. If you
put it in properly, the lock lever will lift
automatically.

7 Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left several times. Return
the blue tab to the Home position (▼)
before reinstalling the drum unit and
toner cartridge assembly.

8 Install the drum unit and toner cartridge
assembly in the MFC.
9 Close the front cover.

If you need illustration for this, click on the link below and turn to page 112

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

Jun 02, 2009 | Brother MFC-7820N All-In-One Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Brother Printer MFC-7420


Open the front cover and take out the toner/drum unit. On the top of the drum unit you will see a blut tab that you can slide side to side. Do this 10+ times and this should fix your issue. Make sure to put the blue tab back in the original start position which is believe is to the left on that model.

Sep 06, 2008 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Toner/drum problems


This seems to happen some of the time. Brother has an FAQ for this:

1. Verify the toner cartridge is installed correctly by following the
steps listed below:

a. Open the front cover.

b. Lift the drum unit slightly and pull it out. Place the drum unit on
adrop cloth or large piece of disposable paper to avoid spilling and
scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock
lever (blue tab) on the left side of the drum unit and lift the toner
out.
*Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into
place).

f. Clean the primary corona wire inside the drum unit by gently sliding
the blue tab on the top of the cartridge from right to left several
times. Return the blue tab to the home position before reinstalling the
drum unit assembly.

g. Reseat the drum unit into the machine.

h. Close the front cover.

2. If the message "Toner Life End" continues to appear on the display,
contact Brother Customer Service at 1-877-Brother (276-8437) Monday
through Friday, 9:00am - 7:00pm EST, excluding holidays.

May 12, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Reset drum - brother mfc-8860dn


Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Jan 06, 2008 | Brother MFC-8860DN Printer

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