Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
Try to follow these steps:
Try keeping the paper only in the bottom tray (there's a tray in the bottom) Try pulling any paper out of the top and just close that top tray. Open up the head so that u can see the ink cartridges and turn the printer on and off and maybe it will center itself again. If it's still not working (even if lights aren't red and print head wont align in the center) try manually moving the head back and forth like 18 times so you can lubricate that rail in the back that's holding it. After that, re-turn it off and on again.
hope it will solve the issue, do rate the solution if got help
Posted on Dec 02, 2010
SOURCE: HI my canon pixma MX870
Try removing the printhead and then turn off the printer. Turn back on and wait for the prompt to install the printhead and cartridges.
I had the same error code and this worked for me.
Posted on Jan 11, 2011
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