Question about Panasonic Lumix DMC-ZS5 / DMC-TZ8 Digital Camera

1 Answer

I fell and on my lumix DMC- ZS5 lens.

The lens is stuck and when I power it on,I get a System error (zoom). Will not close or open to normal position.

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  • dean795
    dean795 Nov 30, 2012

    I had to take it in for repair. I cost me CAD $125 to replace the lens unit since they had one from a return so it was worth it. I have my camera back and am a happy camper! Thanks :)

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1 Answer

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  • Panasonic Master
  • 102,366 Answers

Posted on Nov 28, 2012

3 Suggested Answers

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Posted on Jan 02, 2017

lock123
  • 6831 Answers

SOURCE: system error (zoom) camera frozen Panasonic Lumix DMC-LZ28

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Oct 07, 2010

  • 13433 Answers

SOURCE: Lumix DMC TZ4 lens cover

Hi could you clarify, the plastic doors in front of the lens are stuck half open, but the lens has retracted inside the camera or is the lens in half open position outside of the camera.

Posted on Nov 07, 2010

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To avoid damage, most cameras with retractable lens, will shut down, when while the lens should move (in or out) something is obstructing the movement. That can be a hand in the wrong place, or just a purse, just anything.
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6f1ef6a.jpg

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