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CDRW/DVD combo doesn't work on Insipron 2650 but M says it works

DELL

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  • donejjones Jan 10, 2009

    Like I said originally, whenI put either a CD or DVD into the driv, it spins up, the lights blink, but nothing happens. When I use Windows Explorer to check the drive the page is blank just like it is when I explore it without a disk in it. Device manager says the drive is working properly. None of the Windws XP trouble shooting steps work. I haven't tried uninstalling and reinstalling the diver yet.



    I don't know what els to tell you.

  • donejjones Jan 11, 2009

    ulcimd1,



    You are the man, the best. I put the cleaning disk in and nothing happened differently that with any other disk. I decided to try letting it clean a few times before giving up, so I would eject and reinsert the disk and by the 3rd of fourth try it was reading just as good as it ever did. It hasn't worked this good for years!



    Thank you again!

  • donejjones Jan 11, 2009

    If I had just looked a it I would have seen how easy it was to clean. I think I probably could have just wiped it with a lint free cloth or maybe even a coffe filter. I just learned about using coffe filters most places you woulduse paper towels but want it to be lint free.



    I THINK THOUGH THAT I WOULD RECOMMEND USING A Q TIP AND ALCOHOL THOUGH BECAUSE ANY KIND OF PAPER PRODUCTS CAN SCRATCH LENSES -- THAT IS THE VOICE OF EXPERIENCE FROM RUINING GLASS EYEGLASSES, MUCH LESS PLASTIC ONES.



    THANKS AGAIN!

  • Ali Khambati
    Ali Khambati May 11, 2010

    can u please tell me what exactly u mean by doesnt work

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  • 39 Answers

Clean the lens on your drive. The hardware is working, but the computer can't see the information. Probably a dirty lens...You can buy a special lens cleaning disc that you just stick in the drive and run. If that doesn't work, carefully use isopropyl alcohol and a q-tip to gently clean the lens.

Posted on Jan 11, 2009

  • Stephen Scheneman
    Stephen Scheneman Jan 11, 2009

    I learned that lesson from months of frustration...I have a DVD-RAM/CD-RW combo drive that would read and burn CDs perfectly, but when I put a blank DVD in the computer would just get confused. (Needless to say, so did I.) I eventually decided to clean the lens and I have had no problem since. I'm glad I could help you out!

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