Question about HP Pavilion dv9000z Notebook

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HP Pavillion won't boot

My wife has an HP Pavillion that gives us an error screen when we try to turn it on that says it did not boot correctly the last time we tried to turn it on. This screen suggests that I boot in "safe Mode", "Last known Good Configuration" and 3 other possible methods but it does not matter which I select, it comes back to this same screen. I have made a set of recovery discs but, when I use them, it just takes longer to go to the same screen.

FWIW: I know of no hardware or software changes made recently other than the installation or a new HP printer but the computer has worked fine since the installation. We are running the free version of AVG and a version of McAfee for virus protection.

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  • oonwayvos Jan 14, 2009

    thank you - Will windows just send me an os disc? I got no cds with the laptop. This is the kind of help that will get me on the right track but, as inept as I am, I don't know where to find the cd.

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Has windows been registered.
if so your gonna have to reinstall windows.
make sure os disk is in cd tray ..boot up...choose install (not repair) sys check says os already installed continue install or repair...at this point choose repair..this way any files or downloaded programs wont be lost.

Posted on Jan 14, 2009

  • tat4u
    tat4u Jan 15, 2009

    where ever you bought the pc should of supplied you with an os disk as part and package..

    you can download a copy of windows but its takes quite a while but worth it.as long as you down load it from a pc that is registered it wont cost anything and the beauty of this is that if you run xp and you want xp pro you can just down load it.full oem ver.

    which of course when you have installed it youre gonna have to re register..maybe you have a friend who you can borrow a os disk from..you can can use any xp disk on any/many pc's as long as you have a valid key number and if your machine is quite new there will be a sticker underneath laptop with its number.(cd key)

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