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It's hard to tell by your description of the problem, but it sounds like it could be the timer If it's not running while in spin mode, or as simple as a belt if it's running and not spinning fast enough.
From my understanding your Frigidaire frontload washer is not spinning the final spinning and the clothes are still wet. If you washer is overloaded it will not spin properly to release the water out of the clothes. Also, a small load will cause your washer to not spin properly. You should additionally check the drain hose to make sure it not kinked or twisted that could cause your improper draining. If all that checks properly it could be an issue with your drain pump, motor, and control panel. I would suggest consulting with a technician for proper diagnosis and repair. This will help avoid unnecessary part purchases. -Matt
set it for a drain/spin cycle and watch it 12 min. doesit sound like the pump is kicking on???? if so is it removing water??? (you should hear it or see it exiting out hte drain hose.) next is it actually spinning at full speed by min 7 in the display it should start ramping up to the final full rpm spins, usually faults out if there a problem with unit itself, otherwise its a user end issue. you ARE usinf HE detergent right? not just a little less of regular soap! although it sounds good HE detergent actually designed for yuse qith the frontloading products, too much suds causes , no hide speed spin aas well as a SUD in the display
I have the same problem. Can't get soap out my clothes. I have a Sears Kenmore frontload washer. It seems to work fine but something isn't right. Repair man came few days ago & said NOT to use the brands they say "For ALL HE Washers" ALL being the key word. Only use the ones that only say HE. I changed back to Gain instead of Sam's brand, but I still can't get soap out. I really don't think its the detergent. I washed my daughters towels & had soap in clothes after complete full wash was done. I'm lost & have no idea what the problem is or how long its being going on before I noticed.