Question about Dyson DC25 All Floors Bagless Upright Vacuum

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Vacuum cleaner will not turn on - Dyson DC25 All Floors Bagless Upright Vacuum

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Hi there,

It's Jack at Dyson. I'm sorry to hear you're having difficulty with your DC25. If the machine shut off while you were using it, it may have overheated due to a blockage, or because the filters need a wash. To resolve this, please follow the steps shown in our Online Support guide:

http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/power-failure

If you'd like further assistance after trying this, please give our Helpline a call. For the UK, the number is 0800 298 0298. For the US, the number is 1-866-693-9766

Best wishes,

Jack
Dyson Online Customer Support

Posted on Nov 28, 2012

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Posted on Jan 02, 2017

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