Question about MSI EX465 Notebook
Possible solution for that is to change the motherboard we have the same issue
Posted on Dec 10, 2012
If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.
Posted on Nov 28, 2012
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Posted on Jan 02, 2017
SOURCE: MSI u100, 2 years old,
Thank you for using FixYa
Hey I can understand your frustration. I have an MSI PR400 laptop and I had a similiar issue while it was new and in warranty. They put a new motherboard in mine. I read that you tried it with and without battery. Did you remove the battery completely and restart? There is a slight possiblity that it is the power supply not charging the battery. You say there is a green light, but is it green on the adaptor? If so the charger is probably good. If you are handy with electronics you could try to get a reading with a volt meter on the tip of the charger. I don't see an easy solution and you will probably endup taking it in for repair. Did you push the reset button? Some models have one. I wish I could help more but that is about it on a notebook since it is a closed unit. You will need to take it to a qualified service center.
I hope this was useful and please comment if this was helpful to you.
Posted on Mar 24, 2011
Testimonial: "Thanks Denny for the feedback. I think the adapter is working fine as the 'charging' light is on. Planning to take it to the support centre tmr. "
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