Question about MSI EX465 Notebook

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My msi ex465 wont start up on battery mode only the power lead on , while on ac it does but i need to unplug for several times before it will do,,, i have done reformatting it for several times...hope you can help me with my problems

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Possible solution for that is to change the motherboard we have the same issue

Posted on Dec 10, 2012

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If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.

Posted on Nov 28, 2012


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Hey I can understand your frustration. I have an MSI PR400 laptop and I had a similiar issue while it was new and in warranty. They put a new motherboard in mine. I read that you tried it with and without battery. Did you remove the battery completely and restart? There is a slight possiblity that it is the power supply not charging the battery. You say there is a green light, but is it green on the adaptor? If so the charger is probably good. If you are handy with electronics you could try to get a reading with a volt meter on the tip of the charger. I don't see an easy solution and you will probably endup taking it in for repair. Did you push the reset button? Some models have one. I wish I could help more but that is about it on a notebook since it is a closed unit. You will need to take it to a qualified service center.

I hope this was useful and please comment if this was helpful to you.

Posted on Mar 24, 2011

Testimonial: "Thanks Denny for the feedback. I think the adapter is working fine as the 'charging' light is on. Planning to take it to the support centre tmr. "

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