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Printer won't accept ink cartridge

I removed the black ink cartridge, put it back, but the printer won't recognise it

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The contacts on the cartridge for this printer are pretty tempremantal. Try giving them a gentle wipe-down with a piece of non fibros tissue. You may want to wipe the corresponding contacts inside the printer too.

If this fails to help it may be that the contacts have been damaged when handling it. In this case replacing the cartridge is the only solution.

Posted on Dec 28, 2012

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Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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