Question about LG WM Washing Machines
Front loader washing machine doesn't spin. It makes a humming noise but the drum doesn't turn
Posted by Anonymous on
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Posted on Jan 02, 2017
I had same problem, the bowl is supported by (2) large springs from the top & two telescoping shock absorbers underneath.
I inverted the machine, found a large hollow retaining plastic bolt had falled out of the shock absorber,causing the bowl to be out of balance & the drive belt to be missaligned.
I reinstated the plastic retaining pin/bolt then tried the machine again.
Now the damn thing refuses to wash or spin.
I'm not happy.
Posted on Nov 06, 2008
* General tips
* Balance the load
* Level the machine
* Inspect the water pump for a blockage
* Inspect the coupling
* Inspect the transmission
* Adjust the drive belt tension
* Check the motor bearings
* Check the drum brakes
The above are possibly the general remedies for this problem.But possible if the problem still persists after this, possibly the drum bearings might have been damaged during the previous heavy vibrations.Please do post comments.Will be glad to help you out.Good luck.
Posted on Jan 16, 2009
the Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty. Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000
Posted on Mar 01, 2009
We had the OE message come up and did the above procedures...that didn't fix it. I removed the dual pump modules (they come off in one piece...one is the recirculating pump, the other is the drain pump). Turns out, the drain pump impeller design sucks. Even though it turned when I put power to the pump, that doesn't mean your pump isn't bad. Once it is under load pumping water, the impeller can slip where the pin connects to it from the motor. We replaced the motor for $60 and that fixed the problem. Our unit is at least three years old and we have a family of four, so it does get used quite often. Nobody told us about the filter at the bottom of the unit and I figure if we knew this ahead of time, we probably could have avoided the impeller issue...but it is still a sub-par designed motor/impeller. The new one I ordered looks like an updated design so I don't see this happening again. It is quite easy to remove and replace the pump, btw.
Posted on Feb 21, 2010
Problems with a washing machine not spinning or not draining are often interrelated..
If you are having a problem with your top load washer then check out thistip...
Washing Machine does not Pump or Spin
If you are having problems with your front load washing machine then checkoutthis tip...
Front Load Washing machine not draining and or not spinning
Posted on Mar 22, 2011
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