Question about HP PhotoSmart C4480 All-in-One Printer InkJet

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HP C4480 will not scan a picture without locking up

My new HPC4480 won't scan a picture without locking up. All other features work properly. I have uninstalled and reinstalled the software 2x and uninstalled an old ScanSoft program that was on my computer. I have Vista Home Premium for an operating system.

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  • tovo77 Jan 14, 2009

    I have the exact same problem

  • dukesdogden Feb 07, 2009

    How do I know if I have the nvidia chip sets?



    I also have the problem with the HP C4480 where it will not scan a picture without locking up. Mine also will not photocopy. It does print, though.

  • Anonymous Mar 20, 2014

    my hp c4480 will print from microsoft excel and word but not from my cabnetware program

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If you happen to have the nvidia chip sets I can help you. First thing you want to do is un-install the printer. Use the un-install in the program itself an then go to add remove programs and make sure everything is gone. Then, check on your start menu and in your programs folder. Delete anything you find for hp. Reboot. Go and download the version 10 drivers. The version 11 drivers that come with the printer do not seem to work with nvidia chip sets. I had this same problem. As soon as I installed the older program my printer worked great. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-57266-4&lc=en&dlc=en&cc=us&os=2093&product=3418705

Posted on Jan 22, 2009

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Posted on Jan 02, 2017

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1 Answer

I can not scan. It always says cannot scan. Try


is it making copies properly????if yes then clean the scanner bed...try again..else go to control pannel >>add or remove program>> delete solution center>>smart web printing>>photosmart essential...restart the computer...then put the cd in..click on add more softwre>>solution center>>photosmart essential..it wil work..if not then open solution center>>settings>>scan option...transfer all the option to right side...update the list it will work

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How do I scan a picture to my pc from a HP photosmart C4480?


I have include a great link from HP that will explain everything. First though ensure you have all the up-to-date Drivers & software installed first.
http://www.hp.com/united-states/consumer/digital_photography/organize_archive_photos/tips/scan_resize_share.html

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Try running the cleaning tool included with the HP diagnostic software for your model printer. If that doesn't work, try cleaning the ink jets on the black cartridge directly with an alcohol swab. If this still doesn't work and you're sure that you have the correct model HP cartridge installed properly in the printer, you may have to replace the black cartridge with a new one to see if the cartridge itself is defective.

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Check the following. Open your HP solution centre, settings,scan settings, Scan picture settings or scan document settings. on the right hand side youll get scan pic setting again and check the setting in that box. Check also settings print settings, printer settings, check here for print or scale size

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Share printer option needs to be turned on
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Hp photosmart c4480 installation error 1935


1. Go on HP website
2. Go the Support and Drivers
3. Select Download drivers and software (and firmware)
4. Type in Photosmart C4480
5. Select Operating System "Microsoft Windows Vista"
6. Select HP Photosmart Full Feature Software and Drivers
7. Click "Download Only"
HP Photosmart Full Feature Software and Drivers
HP Photosmart Full Feature Software and Drivers

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I can not scan from my printer to my pc. I have a hp c4480. everything works on it. bill

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