Question about Pride Go-Go Elite Traveller Plus HD Mobility Scooter (Pride®)

1 Answer

Needing to replace free wheel mechanism go go elite traveler scooter

Intermittent static shock might be coming from the free wheel

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  • susan burton Dec 11, 2012

    Yes. I was told that the reason that I am getting shocked when I touch metal might be because the free wheel mechanism is wearing out and not securely in the drive position. It does appear to be wearing out, so tonight I bought an anti static wrist band that I wrapped around the post and I then clipped the other end to the metal part of the free wheel. I am hoping this will ground it w/o ruining my scooter. Scooter repairs are costly, such as the free wheel.l.

  • Robin Hill
    Robin Hill Dec 11, 2012

    hi Susan , firstly there is no way you are getting a static shock from the scooter, the voltage is 24v , it where you got some charge and it's discharging when you touch the scooter, nothing to do with the freewheel, again that's 24v and the most 2amps , brakes, that part of the freewheel mech wear out. they are a electro magnetic device.

  • susan burton Dec 15, 2012

    Well something is....every five minutes...when I am driving my scooter. And what a coincidence that my free wheel is beginning to mal function by not staying in the free wheel position--except right now when I am charging my scooter. Something electric is going on! Got to fix my free wheel regardless, in order to take my scooter on the airplane. And, a brief test with my anti static band grounded to some metal might be helping,

  • Robin Hill
    Robin Hill Dec 15, 2012

    okay when you're going along it not in freewheel mode, the idea of freewheel mode is so you can push it along should the need arise, now the scooter should detect when it in freewheel mode by beeping , if when you stop but can the scooter still moves say like on a slope then the brake has a fault , I can repair or supply you with a new one.

  • susan burton Dec 15, 2012

    I don't mean to be obtuse but I am not certain I understand your explanation. I charge my scooter once @ week. Yesterday afternoon before I went to charge my scooter, it would NOT stay in the freewheel kept popping back into the driving mode. When I went to push it in the freewheel position it would pop back and I could not manually push my scooter. Then last night when I plugged in my charger, suddenly my freewheel stayed in postion and I could push my scooter a ways. I have not driven it since then. I might fnd time to check it out and drive it this weekend. Yesterday before charging it, I drove it briefly with the anti static wrist band grounded to metal and I did not get a shock when I touched the metal garage door track....need to check this out further. My sense is that the guy who said my shock is related to the freewheel could be right. I am taking my scooter in on Friday for an assessment. Crazy I know.

  • susan burton Dec 16, 2012

    This is my last response to you, because you obviously are not grasping the problem. Until yesterday when I charged again my scooter, it would not allow me to put it in the freewheel position so that I could push my turned off scooter around. I would put it in the freewheel position and it would pop right back out. I could not take my scooter on the airplane because they could not push it wherever they need to. I fashioned a piece of wood to drop in there to hold the freewheel back, so I could push it around. Add to that, the shocks that I have been getting when I drive my scooter, big shocks when I touch metal or others, every five minutes, while I drive my scooter. I already have an appt this coming Friday to have the problem analyyzed. And in the meanwhile, my anti-static wrist band around the post grounded to the metal freewheel might stop the shocks. A responded thought these two problems might be related and I am inclined to agree. PS I am not on a hill, I am in my garage trying unsuccessfully to push around my turned off scooter.

  • Robin Hill
    Robin Hill Dec 16, 2012

    okay so you only need a new brake. everything you explained is related to the brake. regards

  • susan burton Dec 16, 2012

    Is replacement of the brake expensive? FYI: Attaching an anti static wrist band from Radio Shack placed around the post and grounded to the pin that goes through the post has eliminated these healthy shocks. If repairing the brake on this older Go Go turns out to be costly, at least I am no longer shocking every one I touch!!! One could hear this shock from five feet away. Thanks for the input. Also, for now, my wedge holds the freewheel in the manual postion when needed. It has been a good scooter overall.

  • Robin Hill
    Robin Hill Dec 16, 2012

    i not questioning the fact you suffer from static shocks, it a common condition, I get you a price for the unti tomorrow but i do need the serial no.

  • Robin Hill
    Robin Hill Dec 16, 2012

    they can be priced from 45 to 90 pounds

  • susan burton Dec 16, 2012

    ??? what is that in dollars and cents ??? Sounds expensive

  • Robin Hill
    Robin Hill Dec 16, 2012

    GBP pounds I'm afraid, you should be able to get it cheaper in America

  • susan burton Dec 16, 2012

    $72-145 US dollars, is that with or without labor

  • Robin Hill
    Robin Hill Dec 16, 2012

    I would charge 30 pounds fix charge however I'm in England...

  • susan burton Dec 22, 2012

    So, if I do not replace the brake--aboiut $150 USD--do you know if I am likely to face other mechanical problems as a result? $150 is a lot of $ for a 5-year old scooter, but I don't want to find myself stranded during my upcoming vacation.

  • Robin Hill
    Robin Hill Dec 23, 2012

    hi Susan ,it should cost less than that , about $75 sounds about right, normally the brake only needs replacing however without seeing the scooter it can be hard to say. Cheaper than buying another one?. Regards

  • susan burton Dec 23, 2012

    Thanks for RSVP...Pride wants 9

  • susan burton Dec 23, 2012

    Pride wants $95 USD for the part, and $35 USD for labor...guy seemed honest enough. If I don't replace this brake is there a chance that this could lead to me not being able to drive it, or engage it in drive? II just don't want to get stranded on my vacation? PS: He has never heard of these major static shocks that I used to get before I added the anti static wrist band to the post.

  • Robin Hill
    Robin Hill Dec 23, 2012

    hi, well no, it won't do any damaged it all depends on what's actually wrong with the brake, i repair and rebuild brakes and normally it 's the actual brake core fails triggering a controller error. please rate my assistance. regards

  • susan burton May 28, 2013

    I did replace the freewheel and it did not help. I encounter another person with the same problem....I am thinking that it has to do with adding the extended 18AH battery. The solution was for me to add an anti static band and allow it to drag on the ground; this put an end to the healthy shocks I was getting. I was told I could also have added a wire to drag along the ground, and I have also purchased a copper wire as a back up plan.

  • susan burton May 14, 2014

    Yes. Unless I have my anti-static wrist band dragging on the ground (a wire cable would probably also work) and the other end clipped to the pin holding the seat post in place, I was getting a series of healthy shocks every time I touched metal. An acquaintance told me that he had a similar problem getting healthy static shocks (big shocks) and he attached a wire to drag on the ground, which in effect worked to ground the scooter. This problem was not always present, and I am wondering if this was the result of my adding the larger longer life battery. Anyway, no more shocks and I am happy.



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Em, this is new to be , can you go into more detail of the actual problem ?

Posted on Dec 09, 2012


3 Suggested Answers

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Posted on Jan 02, 2017

  • 32 Answers

SOURCE: lost the main key and can't find the second key.

most keys for that type of scooter are the same, (not like a house or car key) call Pride 1-800-800-8586 for replacement or any Pride dealer can help you. Also, a paper clip can jump the ignition by placing it in their to get you around temp.

Posted on Apr 20, 2009

  • 3018 Answers

SOURCE: I have a pride gogo

  • What that flash code indicates that there is that the battery voltage is to high to operate the scooter. This can happen for a number of reasons and from out of no where. The manual says you should contact GoGo for this problem. But I know a couple things to try and if they do not work then you need to contact GoGo.
  1. First remove the battery connectors for 5 full minutes and see if that resets it.
  2. You may have a wire that got caught up somewhere so check all wires for breaks in the insulation, cracks etx.
  3. Check the fuse as well.
  4. Push in the main circuit breaker reset button (see diagram)


  • Here is the GoGo Pride Scooter website should you need to contact them and if what I listed does not work then you need to. The things I list are some at home troubleshooting tips GoGo does not offer. They say to contact them immediately.
  • Hope this helps and thank you for using FixYa.

Regards, Tony

Posted on Jun 16, 2011

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The closest info I can find is page 14. MOVING AND TRANSPORTING YOUR Easy Travel Elite
6.1. Moving Your Easy Travel Elite in Freewheel Mode when unfolded:
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