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emote command mode is different to the unit. Try resetting the remote by doing the following;
While unit is on, but no discs loaded or playing, remove the batteries from the remote (as if you were replacing them), press any button on the remote to clear its buffer, then, if the batteries you removed are OK, re-insert them. Point remote at the player, press and hold 1 and ENTER/OK buttons together for 10 seconds, then release. This should restore your remote's command to the original default mode, and it should control the player fully.
Panasonic and some SONY units operate on this principle with remote command modes (these differ between models). RC1 / DVD1 / SET1 is usually the default.
Very easy to do, takes a few seconds, and costs nothing.
There are 2 set's of command switch's for the dvd player, a 3 position command switch on the back side of the dvd player and another 3 position command switch on the inside of the remote right next to the batteries, easiest option is to remove batteries from remote and test each one of the 3 position switch's labeled 1,2 & 3 and test remote control.
this same thing is happening to me. It took forever to load Toy Story 3 (10 minutes?) and I've been waiting over 15 minutes for Robin Hood to load - I don't think it is going to. Sharp BD-hp20, new firmware.
I am tired of these tediuos firmware updates that are for the most part USELESS. I have done everyone till their latest 1.8v. I still can only watch 1/3 of new monvies which really arent all new now. I paid $1000 some for this flagship unit. In my book it has sunk. Samsung will not even address my problem except wait for a firmware comming soon. I WANT A REPLACEMENT OF A SIMILAR NEWER MODEL OR REFUND. I have spent well over 20,000 on samsung home theatre products and I will boycott them forever. When I pay for something I want my moneys worth.
I had the Exact same problem, after finding nothing on the net I called
Panasonic customer-Support and they gave me the information which led
to the solution:
If your DVD screen reads 'remote DVD2':
Press and hold simultaneously the "2" & "Enter" buttons (for more than 20 seconds)
If the screen said remote DVD3 then you would hold "3" & "Enter"
What I found happens when this command is accepted, the DVD screen changes to display the channel & counter
e.g. "A2 0:00.26"
If the screen changes back to "Remote DVD2" this means that the signal
from the remote control has been interrupted (you stopped pressing, or
the batteries have become weak.)
Providing the batteries have power, try again remembering to hold the "Enter" and number displayed after DVD.
The first time I did this it seemed to take forever (more than 30secs.), but other times it's been accepted in 6 secs.
OK..I spoke to a representative at the Toshiba service center and was given the most silly procedure to follow....but IT WORKED.
1. Unplug the unit.
2. Remove the batteries from the remote
3. Press and hold each button on the remote for two seconds. Not all at was, but one at a time. Do EVERY button.
4. Put the batteries back in, plug in the unit and away she goes!!!!!!
Toshoba guessed that there is a static charge in the remote that is discharged using this method.