Question about Brother MFC 240C All-In-One InkJet Printer

2 Answers

Installation problem When I try to reinstall the software, I connect the USB cable and turn on the scanner, nothing happens

Posted by on

  • emcfromm Jan 10, 2009

    I'm responding to blueextc3221. The operating system is Windows XP. And the scanner/printer has be installed, successfully, until yesterday. And I can't reinstall it.

  • blueextc3221
    blueextc3221 May 11, 2010

    Please reply with more info... O/S you are using, if this is a new problem, and if you have ever used the USB ports successfully before.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

Sounds like the driver has become corrupt.
Unplug power and USB from printer.
Remove (delete) the printer from Device Manager.
Download the newest driver from HP.com website.
Remember where the driver is located on your PC.
Shut down PC.
Plug in power and USB to printer.
Start Machine.
When it recognizes the new hardware, point it to the driver you just downloaded.
Any problems, come back

Posted on Jan 10, 2009

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 448 Answers

1. Remove the software from your pc
2. Restart the pc
3. Plug in the printer
4. When pc recognizes it
5. Install disc
If this is too vague, please go live chat. If it worked, please rate as a fixya. Thank you

Posted on Jan 10, 2009

  • bob collins
    bob collins Jan 10, 2009

    I just stated step by step for XP. More help, please go live chat or mark this as helpful. Thank You

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I get my scanner to work?


Test scanner powers up - ie light comes on when first powered. If nothing - check your power supply and replace or repair if necessary.

Test data cables by changing cable or changing data port. If the scanner is USB connection you should see/hear a connection warning. If nothing happens - either your ports aren't active or your scanner i/o port is faulty

Check you have only one installation of the scanner in your scanners and cameras folder. If more than one copy - delete the spares.

Feb 10, 2015 | HP OfficeJet Printers & Copiers

1 Answer

Trying to scan and it says connecting to PC but nothing happens. It will print


Sounds like it is in the scanner software you re using. I would uninstall the software and printer, turn it off and remove the cables from the computer as well. Reboot the computer and the printer and reinstall the software. It will usually tell you when to attach the USB cable again.

Apr 10, 2014 | Brother MFC-7340 All-In-One Laser Printer

3 Answers

Cant get the scanner software to work


Try reinstalling the software using the drivers from HP.com. If you go to HP.com and type in the model number into their search bar it will usually pull the printer right up. Then select drivers and downloads and find the software using your operating system. Simply download and reinstall the software and it should work just fine.

Mar 01, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hi I want to scan - I press the scan button it flashes - but nothing happens?


Uninstall your printer software,then remove all data cables of printer(i.e. USB) .Then reboot your computer ,after that reinstall the printer software & do not connect the USB cable unless prompted by the software to do so.Next finish the installation & you are done.

Feb 21, 2011 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

System error e255


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

Sep 29, 2010 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

I have the Brother MFC-240C printer connected to by laptop. I have Vista 64. The printer works but I cannot scan, it says connecting to computer but nothing ever happens. What do i do?


First do you have the full software installed? Select your version of Vista (32- or 64- bit) here: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc240c_all

If you attached the USB cable to the computer and the printer before installing the full software, uninstall the generic driver that you have running and then unplug the USB cable before installing the full software. (Generic OS drivers often only run the printer on an all-in-one.)

Next replace the USB cable (scanning requires bi-directional communication and thus can fail when the printer works). If you have a USB hub or print server, try a direct connection. Try starting your scan from the computer. (Launch the software (PaperPort SE) and hit the scan button, if your installation CD had a Vista compatible version. Otherwise, try to scan in Paint (File > Import from Camera or Scanner) or Windows Fax and Scan (New Scan))

Next make sure that the monitor program is running if you want to launch the scans from the unit. This is the ControlCenter 3 - and you need to set the destination buttons for the scanner in the software. Look for the Device Button tab for each of the scan icons in the software.

I hope this helps.

Cindy Wells

Aug 01, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

During installation, device is not detected error appears. tried uninstalling software, unplugging cables, restarting, reinstalling, then plugging cables in. did not work. Windows XP o/s. already checked...


is it wireless or usb, if it usb, dont connect the usb cable. on the installation window where it asks for the usb cable, chek mark on the option connect printer later and continue with the installation

Oct 02, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

Epson RX580 Communication Error During Install


Hey...

I ran into a similar problem (okay, the same problem), and my problem turned out to be my USB cable. I was using an extender. When I ran the cable to the PC without the cable extender, my problems disappeared. If you're not using an extender, you might just try a different USB cable.

Hope that helps...

-Buzz

Dec 23, 2008 | Epson Stylus RX580 InkJet Photo Printer

3 Answers

Re-installation of printer software won't complete


i'd say you may have a corrupted system file..had your computer tuned up lately?

Mar 28, 2008 | HP LaserJet 1020 Printer

1 Answer

Installation problems


How do you connect the mfc to your computer/laptop? In case you use usb make sure that the cable isnt longer than 3m and it is connected directly to your comp/lap usb. Do NOT connect to a hub. This causes a prob with the scanner.
In case you have it installed within a network (RJ45) there is a guide which can be download from brother homepage of your country. It explains the settings and installing for the scanner and printer.

Oct 31, 2007 | Brother MFC-5840CN All-In-One InkJet...

Not finding what you are looking for?
Brother MFC 240C All-In-One InkJet Printer Logo

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...