Question about Office Equipment & Supplies
New original cartridge HP324 black does not work
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Posted on Jan 02, 2017
On my officejet 5510, I decided that the printer was toast and decided to throw it out and buy a new one. After making that decision, I decided to pound on top of it it a few times. Guess what??? You guessed it.....it reset itself and started back working. That was about 6 weeks ago and I haven't had a problem since. I have since turned it off and on many times, and it works like a charm. GO FIGURE!! (I only recommend this to those who have given up and are planning to trash it anyway).
Posted on Feb 04, 2008
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Posted on Jan 08, 2009
Open the printer and remove the ink. Clean around the ink carriage and the under the ink with alcohol and a cotton swab. Pay special attention to areas with copper contacts. Keep in mind too that some printers will not print, even with full ink, if the exact type of ink it expected you to have installed is not right. Double check that the ink is correct against the manual or written instructions inside the printer using the number not the shape or color of the cartridge. Not every cartridge that fits the printer necessarily works.
Posted on Nov 13, 2009
Well....I solved the problem......bought a new Canon printer!!
I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.
Posted on Jan 16, 2010
it shows if your using refill cartridge. & if you r using refill cartridge clear cartridge sensor with soft hands your problem would be resolved.
Posted on Jan 22, 2010
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