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Wish to cancel norton annual renewal 877-294-52

Helendoan1@hot mail.com or helenand mel8@cogeco.ca
I was charged for norton annual renewal 877-294-52 and I no longer use
Norton. My computer crashed and i did not not add norton to this computer. please refund $56.07 which was carged to my visa on Jan 05, 2009.

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Http://www.symantec.com/norton/support/cs/contact_cs.jsp This link will take you to customer service. You can call or chat online. They will be able to refund your Visa here. I had the same problem a few months ago. Please dont forget to rate this.

Posted on Jan 10, 2009

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HI,

To cancel the subscription you will have to contact Norton.I'll let you know the contact details.

Posted on Jan 10, 2009

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Norton Automatic Annual Renewal YouTube Video - The following video helps you to fix issues related with Norton Automatic Annual Renewal - https://www.youtube.com/watch?v=tLM-D1ogWFA

Posted on May 13, 2013

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Hi
when you buy the download version of this product using a credit card, or when you enable on-going protection in the package version by providing your credit card and billing address information, symantec will automatically renew your annual subscription. Symantec will notify you by email prior to expiration of your current subscription. Do nothing, and the regular subscription renewal price (plus applicable tax) will automatically be charged to your credit card. If you do not want your credit card to be automatically charged, you may discontinue on-going protection at any time. Your order confirmation email will include the instructions for how to cancel on-going protection. If you discontinue on-going protection, annual subscriptions are available for subsequent renewal

Posted on Jan 10, 2009

  • ABHISHEK.C
    ABHISHEK.C Jan 10, 2009

    give one complaint and try www.complaintsboard.com/complaints/cancelation-by-norton-security-c63562.html - 46k -

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Hi and welcome to FixYa,

Initially, pls click here. That would be the "Instant Online Chat" if you were charge/received an Auto-Renewal charge. Though FixYa is not affiliated with any specific product or brand, the members of the community provide information and assitance to a users need/requirement.

Pls post back result(s). Good luck and Thank you for using FixYa.

Posted on Jan 10, 2009

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Contact norton customer service on the link below and explain your problem and put up a request for the refund of your 56$.:
http://www.symantec.com/norton/support/cs/contact_cs.jsp

Posted on Jan 10, 2009

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Is this original version or pirated

Posted on Jan 10, 2009

  • nematics
    nematics Jan 10, 2009

    please ask the customer service of symantec. Hope you get a solution there..

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1 Answer

How can I cancel subscription ?


    Turn off Norton Automatic Renewal service. Sign In to Norton to cancel the NortonAutomatic Renewal service. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, move the slider to OFF. When you receive the confirmation prompt, click Turn Off.Jul 7, 2015

    How to cancel or turn off Norton Automatic Renewal

    https://support.norton.com/.../kb20090818144126EN_EndUserProfile_en_...

Jan 08, 2016 | Computers & Internet

1 Answer

How do I cancel renewal immediately and easily.


when you purchased your Norton product, you had chosen the preference of auto annual renewal. Hence, you cannot cancel renewal immediately. However, you can go to NORTON SUPPORT following this link and speak to them for cancellation. https://support.norton.com/sp/en/us/norton-renewal-purchase/current/info

For any other computer software issue or for any other Norton help and support, you can follow us on Norton Support.

Oct 01, 2014 | Norton Internet Security 2010 Antivirus +...

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Help yahoo com


contact symantec to get it sorted out
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb or

Turn off Norton Automatic Renewal service This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
  1. Go to Norton Management to cancel the Norton Automatic Renewal service.
  2. Click Sign In.
  3. Sign in to Norton with your email address and password.
  4. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, click Off.

https://support.norton.com/sp/en/aa/norton-billing/current/solutions/kb20090818144126EN_EndUserProfile_en_us?entsrc=redirect_pubweb

contact symantec
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb

Aug 29, 2014 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Automatically renew my annual subscription


I would email them and make sure it doesn't automatically renew, In future i would uninstall Norton and go with something more reliable and stable. I use Avast! antivirus and it picks everything up. It would do just as much as norton and possibly more and best of all its free

Oct 24, 2012 | Symantec Norton 360 Premier Edition Full...

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My norton demand key before subcribtion


Use "Add/Remove Programs" to uninstall it, and then get FREE anti-virus software:
http://www.Microsoft.com/security_essentials
to replace the $$$$ that you are annually paying for your Norton subscription.

Remember to "cancel" your Norton subscription, so that they don't automatically charge your credit-card upon your renewal date.

Aug 02, 2011 | HP Computers & Internet

1 Answer

Wondering why I was charged for the Norton service when I was never able to down load it, I had to have Dell remove what fragments were in my PC, I need my money reimbursed! I had already discontinued...


You may have been charged an automatic annual renewal fee. Go to https://www.mynortonaccount.com/amsweb/default.do?product_lang=EN and login (if you remember your user name). You can cancel your account so at least you don't get charged again next year.

You can contact Norton directly and maybe they can refund your money.
Here is Norton's support page:
http://us.norton.com/support/dtree.jsp

Hope that helps!

Mar 29, 2011 | Computers & Internet

1 Answer

I was charged $54.99 for the annual Norton Renewal on 11/30/10. I know longer use this service and haven't for some time. Please refund the amount shown and notify me that my account with Norton is...


Hi Gary

You have to contact norton to get this amount back. You have posted this in Fixya.com.
We help you solve technical issues with various hardware and software you may use in your house.

Please click on the link below to chat with norton customer care and explain the issue.

http://us.norton.com/support/contact/contact.jsp?pvid=cs

Thank you for contacting fixya.

Jan 03, 2011 | Computers & Internet

1 Answer

Should not have been charged


You'll have to report the charge to your card issuer and request for a charge-back.

Oct 07, 2009 | Norton Internet Security 2005...

1 Answer

I removed Norton from my computer last December because of the intolerable length of time it used. Today I received my Bank statement which showed that I have been charged $40.16 Annual Renewal. I did not...


Contact Symantec by phone. To do this you need to create a support ticket before contacting Symantec. During the creation of the ticket you can choose if you want to call Symantec, or if they will call you. To create the ticket, go here:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs&id=ctcs1

Then click the link with the text, "Click here to call us." Afterward you can set up your support ticket. Just make sure that in the field labeled, "We can help you with one of the following:" you select, "Norton product subscriptions."

Once you get on the line with a representative you will need to provide proof of purchase (order form), probably your home phone number, and your mailing address. Afterward the representative will continue down the road of awarding you the refund.

Feb 20, 2009 | Symantec Norton AntiVirus 2008: Windows

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