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If you are using Microsoft, have you tried using the driver search tool? When Windows says it does not recognize a drive via pop up, click it to have the option for windows to search for the drivers online. If that doesn't work, you can manually search for drivers, which can probably be found on Micro Solutions' website. If the PC cannot detect any drive at all, then odds are the installation was incorrectly done.
First you will need to register at gateway, I took the serial number you provided and gateway has no record of it, once you register it, you should be able to purchase the recovery disks. I'm including the link: https://secure.tx.acer.com/RCDB/Main.aspx?brand=gateway&sn=0000000000 you need to register in order for this link to work, that serial number has to be in gateways system, once it is you can order recovery media. Hope this helps
Go to the Gateway website and search under "Support" - Downloads. You can enter your computer details or your serial number and find drivers and manuals. The manuals should have a schematic of the motherboard that is in your computer. If you use the Serial number or production number method to search your will get the precise manual for your exact system.
Hello. CD and DVD drivers pretty standard these days. Generic even. You can go buy CD and DVD drives all day long and install them and they will come right up in Windows.
My latest was a Blue Ray / DVD by Sony because I wanted to watch and copy Blu Ray content (which I own copies of for sure...)
Anyway I did a search on your issue and it seems to be pretty common one. It's never happened to me (knock on wood) but perhaps there some special bad thing you have to do - or virus that you have to get - that mangles the Windows Registry or such. The top article was on Windows XP I believe ... but there were more.
here is the site to do the driver http://support.gateway.com/support/drivers/dlcenter.asp if thats not what your looking for here is another site http://support.gateway.com/support/drivers/search.asp?st=pn¶m=3501734
Simply go to Device Manager, delete the entry for your DVD drive and reboot your PC. The OS should automatically install the needed drivers. Usually DVD and CD drivers. The built-in drivers from the OS should suffice.