CONNECTION WORKS FINE MOST OF THE TIME, BUT WE FREQUENTLY GET A CONNECTION TIME OUT. CURRENTLY THIS CAN BE "FIXED" BY REBOOTING THE ROUTER, BUT THIS IS A PAIN AND ONLY A QUICK FIX. WHAT COULD BE CAUSING THE PROBLEM AND HOW CAN WE FIX IT?
One of the things to check first, is IF it's your ISP,
your internet provider. Many of them will close connections or set you to reset
your DHCP lease frequently. I noticed you did say it works fine to the modem.
Does it work fine to the modem for extended periods of time? Or does the same
thing happen eventually? I have a routine I run if an ISP drops bandwidth or
connection if your inactive for too long, or you can call them and demand a
longer DHCP lease time if that's the factor. Many cable and router companies
don't even check this before they start replacing equipment such as modems or
routers. IF the same thing happens when you stay connected to the modem from
the computer directly for say a whole day, then we have to start looking at
other potential issues. I am following the problem. Feel free to comment or
whatever. I will check back frequently. If you would like to work through this
problem I will assist you. It will take troubleshooting and a few steps. It's
just not that simple with 1000s of things that can go wrong. This computer/Networking
stuff is not Rocket Science. If it was we would never make it off the earth as
broken/unfinished products are shiped and sold daily. Software is flawed. You
have about 10 different corporations with nothing but profit as there motive
involved. Feel free to contact me or we can do it here as well.
Regards,
Jon
Caldwell
Senior
Technology Specialist
SME
in 5 subjects at least (Subject Matter Expert).
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