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On the rear of the refrigerator, there is a water control valve, that controls the flow of water to the icemaker and the water dispenser, if equipped. Hard water is usually the cause for this to quit running. The icemaker and water dispenser, are two separate circuits, and each one has it's own water control valve.
I think our water will dispense but our tab(arm) came off track and we don't know how to put it back on. Our icemaker works fine but can't see how the arm should be on. Let me know if you have any advice. Thanks, Shelby ~ Ohio
when pressing in on the water dispenser you should hear a clicking sound from a micro switch being activated. if you hear the micro switch clicking ok then you'll have to disconnect the water at various points and retry to see which locations the where water is coming out and where it is not. Trial and error approach to narrow down the problem location. usually either a bad water valve or a freeze up in the water line somewhere. assuming water is working to icemaker.
You can get to it, it is just a matter of figuring which valve has gone bad. You may need to disconnect different lines and actuate the water dispenser to see if water comes out of the valve. You gain access to the valves from behind the machine by removing the access panel that is at the bottom
before u call a repair man i would unplug the fridge for 12 hours about depending on weather to let ur line unfreeze if thats the problem the dispenser in the door and the one to the icemaker are two different lines so just because the door works with water dispensing doesnt mean the freezer line isnt froze over