Question about Dimplex Heating & Cooling
Optiflame has stopped working. Stove only 8 weeks old bought from Homebase
Posted by Anonymous on
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Posted on Jan 02, 2017
Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.
Posted on Jan 21, 2009
SOURCE: My Dimplex coal effect black
My Dimplex coal effect black Problem with the Dimplex Compact Electric Flame Stove Heater My Dimplex coal effect black stove won\'t work. The problem started quickly. One time it worked, next it didn\'t. I have changed the fuse so that isn\'t the problem.Although the stove is about 2yaer old, I have only used it about five times as it is in my drawing room that I sit in rather infrequently.I do hope you will be able to advise me the source of the problem.Thank you. salvador -
Posted on Nov 02, 2010
SOURCE: I have a Dimplex Small
More than likely, the interior of the unit needs to be cleaned. When it's in operation, it sucks dust and link into the fan and heater elements. When it's not, spiders love to go into and build nests. If badly clogged, it can cause the heating element to over heat and shut off. Carefully, removing the back panel of the stove will give you access to just about everything. As far as the flame is concerned, the bulbs may need replacing. Although, it's unusual for all of them to go bad at one time. You or your nephew can replace them after the unit is cleaned. A vacuum that has a hose, brush attachment and crevice tool, will work well in the cleaning of the interior. Be sure to turn the Master ON/Off Switch to OFF & Unplug the unit, before attempting and maintenance on it.
If after performing all of the above, the unit still doesn't work properly, contact Dimplex USA, Technical Service 888-346-7539, for further advice.
Hope this helps to solve your problem. Please let me know.
Posted on Mar 17, 2011
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