Question about Maytag EPIC MFW9700S Front Load Washer

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Maytag shock absorbers

How do i determin which shock is bad. or should i just replace both

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Remove them both and compare how stiff they are to operate. Replace if they do not resist movement much. The stiffer they are the better. Worn seals eventually make them useless as they offer no resistance to movement.

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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Washer rocks violently, how can I identify bad shock absorbers?

A washing machine with shock absorbers? Is this a front or top loader? Top loaders you pull the machine forward by grabbing the top of the back. This adjusts the self adjusters. Thanks

May 03, 2016 | Maytag MAH5500BWW Neptune Washer Boot...

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After 23 years of good service the drum has fallen off at one side. Is it worth fixing or buy a new one?


All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Jan 28, 2014 | Asko W6221 Front Load Washer

1 Answer

How do I get to shock absorbers on maytag neptune mah6700aww? How to remove panels?

BOY!!! That's a JOB! Call Pep-Boys, they install shocks! Ooops! Wrong forum! Hey...Tell me, what is the Machine "Doing!" Someone...IDK who would! Told you this nonsense! Washers just don't all of sudden need "shock absorbers!" If your machine is making THAT MUCH NOISE/RACKETT! You need a Professional to come in and look at it! Your problem sounds like a Staider or Bearing Issue. Your machine is off balance due to a CAUSE! You do not fix it by installing a dampener to augment the PROBLEM. Sorry, I need more info!

Dec 16, 2013 | Washing Machines

1 Answer

Maytag mah6700aww has 4 shock absorbers holding up the barrell how do you check them to see if they need to be replaced.

Best way to check is first to make sure all feet are down and machine is level. Second have it spin with no clothes in it. If it spins smooth with out clothes then you know its due to your clothes. too many heavy clothes will do it

Dec 10, 2013 | Washing Machines

1 Answer

Our Maytag washer rocks violently during the spin cycle.It shakes the whole house and seems to be getting worse. We put shock absorber rubber mats under it but it just rocks off them.

Sorry to read about your problem, I hope this helps you out.

you must have a broken balance spring/shock on your machine...

I suggest you contact a service company

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Dec 25, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Replaced both "shock absorbers" and still get

Not balanced is why you are still getting the "knocking" sound. Use a level when you install the shock absorbers. And that should fix the problem. :-)

Nov 06, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Mywasher is off balance during spin cycle

Posssible shifting in the suspension of the drum or the failure of the shock absorbers. Look under the drum for the suspension, the counter weights and the dampers/shocks.
Replace teh dampers if they look sloggy, rectify any alignment of mountings and possible failrue of the drum bearings should also be checked.
Do not try to over load the drum and when washing large items like sheets take care to fold over.

Aug 21, 2010 | Maytag Legacy Series Top Load Washer

1 Answer

My maytag washer is very loud during the spin cycle it sounds like an airport. ALso it is now giving and E3 code when in spin cycle.

My washer did that, a very similar front loader also. Investigation turn up broken shock absorbers that stabilize the tub, Remove the front panel under the front door and look in there. On each side there is a little shock that holds the tub stable. They looked good at first, but when I moved the tub around I could see that the loop on the end was broken off where the pin fastened the shock to the base. Replacement was not that hard but aggrivating to get to and get leverage to install the pins.
Do a search for "appliance parts" and you can order right on line. Checkout a number of sites as the prices vary a lot...
The replacements were heavier than the originals, so you will be better off after replacement.

Thanks for using Fixya!!


Nov 22, 2009 | Maytag Neptune MAH9700 Front Load Washer

1 Answer

Very loud noise during spin cycle

Probably a broken strut or support. some call it a shock absorber.

May 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front loader MAH-3 vibrates. Level & on concrete floor.


Nov 16, 2008 | Maytag EPIC MFW9700S Front Load Washer

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