Question about HP OfficeJet G85 All-In-One InkJet Printer

Open Question

Hp deskjet 3520 how to clear carriage jam - HP OfficeJet G85 All-In-One InkJet Printer

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: error - carriage jam message

My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):

1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.

2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.

3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).

4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.

5) Move the carriage to left side of the printer so you have room to access the undercarriage.

6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.

7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.

8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.

9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux

Posted on Mar 10, 2008

Ad
rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

  • 2 Answers

SOURCE: Carriage Paper Jam in Photosmart hp c6180 all-in-one-printer

Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.

You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.

Once the little bits of paper were out, I was back in business. Good luck!

027be19.jpg

cb6c93e.jpg

Posted on Apr 20, 2009

SOURCE: carriage jam on HP photosmart 3310 all in one

Here is the actual solution from the HP website for a carriage jam...click on the link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&tmp_track_link=ot_faqs/top_issues/en_us/c00786043/loc:12&lc=en&dlc=en&cc=us&product=439491

Posted on May 04, 2009

  • 1 Answer

SOURCE: HP Officejet Pro L7800. Had paper jam, but opened

mine was 2 there was paper stuck in the little white gears

Posted on Jul 17, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does it make a strange noise when it is trying to start up and also does not shut down correctly?


The problem has nothing to do with stuck paper unless it is affecting carriage operation. If you open the printer, you will find that something is preventing the carriage from indexing correctly. This is the source of the noise.

Apr 04, 2016 | HP Deskjet 3520 Wireless e-All-in-One...

1 Answer

Clear carriage jam


Ok guys I was struggling with the same issue for HP 3520, so I opened the cartridge access door and press down on a small black piece of plastic (that holds the carriage in place) once you press it there will be a slight click sound and thenn move the carriage to the right hand side.
Now close the lead and click ok the clear message.

You should be ok.

This method worked for my model.
You must have the power turned on otherwise it won't move.

Aug 29, 2012 | HP DeskJet 3520 InkJet Printer

1 Answer

After a paper jam which I released by pulling from the front (bad, I know), my HP deskjet 3520 printer has stopped grabbing the paper and won't feed. Its wheels just spin like rapid fire once, twice, and...


You could try the following:
1.Unplug the printer and remove the paper tray.
2. Move the carriage all the way to the right.
3. Close the lid and plug the printer back in.
Wait until printer stop to cycle.
4. Open the lid. Carriage should return to nomal position.
5. Close lid and try printing again.

Feb 03, 2011 | HP DeskJet 3520 InkJet Printer

1 Answer

Installing a printer without software disk


If you have the internet when you install the printer windows should automatically look for updates on it...if not you can always good to hp.com and find the drivers for it...or google search hp deskjet 3520 drivers.

Sep 02, 2009 | HP DeskJet 3520 InkJet Printer

2 Answers

Driver for HP Deskjet 3520


try to click at this link....use windows 2000

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=305968&lang=en&

May 26, 2009 | HP DeskJet 3520 InkJet Printer

1 Answer

On/off light keeps flashing green and will not print.


Hi,

Your problem can be caused by a couple of things.....paper jam, printer cover open,etc...

But have no fear below is a link to figure out what is causing this problem and the solution to fix it....

Blinking Lights

Apr 27, 2009 | HP DeskJet 3520 InkJet Printer

1 Answer

Driver for HP Deskjet 3520


hello..

just follow this link

ftp://ftp.hp.com/pub/softlib/software2/COL4001/dj-13176-3/3500_enu_win2k_xpinfu.exe

copy and paste to your internet explorer 

Nov 11, 2008 | HP DeskJet 3520 InkJet Printer

1 Answer

HP Deskjet 6540


The color cartridge sping was loose. I am in the process of super gluing it into place. Hopefully it will work.

Mar 19, 2008 | HP DeskJet 6540 InkJet Printer

Not finding what you are looking for?
HP OfficeJet G85 All-In-One InkJet Printer Logo

Related Topics:

669 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...