Question about Bissell 1693 PowerSteamer Upright Vacuum

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Bissell powersteamer model 1693 not sucking up water

My bissell powersteamer model 1693 is not sucking up water from carpet. Hand held seems to have good suction. Everything was taken apart and cleaned, still not working.

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  • meheather Apr 26, 2009

    my bissell 8920 works great but doesn't' **** very good...I have taken apart and cleaned but still not good suction.

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I have the bissel power steamer / powerbrush # on front at bottom 310-3150 bought in october used it 2 times 3rd time it started acting up as follows
cleaned all parts. the spin dial wont spin. the switches on both steamer and hand wand won't spray. Sometimes works then stops. Water comes out the bottom when sitting. All parts look fine no damages.

Posted on Mar 19, 2009

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Ck. the plastic flapper under the Floor Nozzle Window and make sure it is completely closed when the Floor Cleaning/Tools Preheat Dial is in the Floor Cleaning setting. If this flapper is open or partially open, the suction vacuum will draw from the hand tool and not the floor.

Posted on Apr 25, 2010

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Put the handle all the way down to the floor, and closely inspect the pickup hoses now visible at the hinge. These models have a design flaw in the corregated pickup tube. One is for the floor, and one is for the wand. Chances are the floor tube has a big slice in it.
You can order the part online, however disassembly is tough! The tube is about $35.00
Good Luck!

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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You may try the trigger assembly may not be releasing the water , your brushes spin and the soap comes out but no water – it may have come unhooked or broken, also the water line could be plugged, clogged or pinched and not releasing water to the brushes -- you may try the owners manual for the trouble shooting for the item or check the Bissell website listed below or the customer service phone number of 1-800-237-7691 – the website has a list of trouble shooting listed right on the website I you enter the Model number and hit trouble shooting

http://www.bissell.com/
By Phone Customer Service:
(800) 237-7691

Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

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