Hotpoint Aquarius WMA37 - the drum is not turning, even by hand

more than likely the rear bearing has gone bad and when a load is applied the difference in weight distribution causes the knocking.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

The drum on my hoover washing machine is sticking / grinding, can anyone advise what it may be? Thanks

the spring in the door handle assembly is broken,the spring is replaceable seperatly.

Try to remove drum belt, and then turn drum by hand, if it does not turn , then you have either siezed drum bearigs, or some thing jammed between the inner and outer drum
If drum turns freely, then check motor to see if it is free to turn.
Please rate my solution.
Thanks.

sounds as if the drum bearings have gave way was it noisey b4 this

Hi, Remove the drive belt from the drum & motor then turn the drum be hand, Is it noisy? if it is then the drum bearings need replacing i have used this website before and they are very good.
http://www.candmdomesticappliances.co.uk/section.php/88/1/hotpoint-washing-machine-spare-parts

I have already posted a solution to this problem, and did not hear anything from you.
Are you no further on?

It is possible that you have a bad water valve. Turn off the water when the machine not in use if the problem stops the water is probably coming in through a defective valve.

Several possible reasons for this. M/C not level, causing it to move about.
Overloading of m/c.
Loose concrete balance weight, there is one at top and one at bottom.
Suspension spring broken or unhooked.
Suspension leg loose or broken.
Main drum bearings worn, to check this, turn drum by hand and if it feels noisy or rough , then bearings have gone (expensive repair).
There are other possible causes, but these are the main reasons.
Plz rate my solution.
Thanks.

if the drum moves slightly up and down then your bearings are in need of replacing u can also check this by going to the back and taking the little cover of in the centre of the back check around the centre of the spider wheel if there is a mucky water mark then they do need replacing this will cost from £90-£150 to replace love