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GE microwave model JTP86SOH655 not functioning

The touchpad sensor is flashing different words and the interior light is clicking on and off in unison with the flashing on the screen (when door opened.) The keypad is not funtional, therefore the microwave isn't functional.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9098 Answers

SOURCE: Microwave was installed yesterday by "handyman"

Sounds like you have a defective door switch, door switch mount, or (worse) possible damage to the "hooks" which go into the holes in the chassis to activate the switches. Be sure to unplug it first. If this is an over the range model, you should not have to remove it from the wall to fix it. Generally speaking, you remove the grille across the front, then you'll see a screw holding the control panel frame on. Once that's removed, you lift the control panel assembly up and out. Then you can see the door switches and lathces, etc. If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383

Posted on Mar 13, 2007

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MicrowaveSvc
  • 9098 Answers

SOURCE: safety function activated

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

positivelock.jpg

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

See:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your favorites.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you may be able to download it here.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2009

heatman101
  • 43501 Answers

SOURCE: JMC7000 No turntable, interior light or microwave

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101


//

Posted on Oct 26, 2010

  • 1 Answer

SOURCE: came home today to find the microwave running.

HOW TO FIX THIS PROBLEM error Ox80280007

Posted on Nov 05, 2010

  • 821 Answers

SOURCE: I have a Panasonic Model

Hello,To get the door open and salvage your dinner, take a long thin blade ( I used a frosting spreader) and insert from the bottom between the door and the oven frame on the side with the latches (usually next to the control panel). You may have to pry the bottom of the door open just a bit. The object is to push up the lower door latch (which is connected to the upper door latch) and manually open the door. You may have to try a few times but this worked perfectly for me and saved dinner. Obviously the door latch needs to be repaired but this solves the immediate problem of dinner being held hostage by a recalcitrant microwave.
wish you good luck,
take care.

Posted on Aug 02, 2011

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Hi,

Many models of the GE microwave have sensors that can detect humidity from the foods you are cooking. This allows the microwave to make adjustments to the power levels used to cook your food. If "Sensor Error" appears, you should either press "Clear" to cancel the mode or leave the food in the appliance longer to give the microwave more time to detect the food.

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  5. Step 5 Replace the ERC if "F5," F6" or "F8" is displayed. The ERC is the main control unit. "F5," F6" and "F8 are codes that indicate problems in the ERC functions.
  6. Step 6 Inspect the door-lock assembly and circuit if "F9" is displayed. The door must lock when the oven is in use. If the lock mechanism is not functioning or if the detection circuit is malfunctioning, the stove will display "F9."


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