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GE microwave model JTP86SOH655 not functioning

The touchpad sensor is flashing different words and the interior light is clicking on and off in unison with the flashing on the screen (when door opened.) The keypad is not funtional, therefore the microwave isn't functional.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave was installed yesterday by "handyman"

Sounds like you have a defective door switch, door switch mount, or (worse) possible damage to the "hooks" which go into the holes in the chassis to activate the switches. Be sure to unplug it first. If this is an over the range model, you should not have to remove it from the wall to fix it. Generally speaking, you remove the grille across the front, then you'll see a screw holding the control panel frame on. Once that's removed, you lift the control panel assembly up and out. Then you can see the door switches and lathces, etc. If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383

Posted on Mar 13, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: safety function activated

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

positivelock.jpg

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

See:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your favorites.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you may be able to download it here.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2009

heatman101
  • 43501 Answers

SOURCE: JMC7000 No turntable, interior light or microwave

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101


//

Posted on Oct 26, 2010

  • 1 Answer

SOURCE: came home today to find the microwave running.

HOW TO FIX THIS PROBLEM error Ox80280007

Posted on Nov 05, 2010

  • 821 Answers

SOURCE: I have a Panasonic Model

Hello,To get the door open and salvage your dinner, take a long thin blade ( I used a frosting spreader) and insert from the bottom between the door and the oven frame on the side with the latches (usually next to the control panel). You may have to pry the bottom of the door open just a bit. The object is to push up the lower door latch (which is connected to the upper door latch) and manually open the door. You may have to try a few times but this worked perfectly for me and saved dinner. Obviously the door latch needs to be repaired but this solves the immediate problem of dinner being held hostage by a recalcitrant microwave.
wish you good luck,
take care.

Posted on Aug 02, 2011

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Troubleshooting Guide


  • Problem: Totally dead oven.
    Possible causes:
    1. No power to outlet (blown fuse or tripped breaker or GFCI).
    2. Blown main fuse - likely due to other problems.
    3. Open thermal protector or thermal fuse.
    4. Defective controller or its power supply.
    5. Clock needs to be set before other functions will operate (some models).

  • Problem: Totally dead oven after repair.
    Possible causes:
    1. Cabinet screws replaced in incorrect location (safety interlock not engaged).
    2. Any number of screwups. :)

  • Problem: No response to any buttons on touchpad.
    Possible causes:
    1. Door is not closed (some models).
    2. You waited to long (open and close door to wake it up).
    3. Controller is confused (pull plug for a minute or two to reset).
    4. Defective interlock switches.
    5. Faulty controller or its power supply.
    6. Touchpad or controller board contaminated by overenthusiastic cleaning.
    7. Defective/damaged touchpad.

  • Problem: Oven runs when door is still open.
    Possible causes:
    1. Damaged interlock assembly.
    2. Cooling fans (only) running due to bad sensor or still warm.

  • Problem: Oven starts on its own as soon as door is closed.
    Possible causes:
    1. Defective triac or relay.
    2. Controller is confused (pull plug for a minute or two to reset).
    3. Defective controller or its power supply.
    4. Touchpad or controller board contaminated by overenthusiastic cleaning.
    5. Defective/damaged touchpad.

  • Problem: Oven works but display is blank.
    Possible causes:
    1. Defective controller or its power supply.
    2. Broken display panel.
    3. Oven needs to be reset (pull plug for a minute or two to reset).

  • Problem: Whacked out controller or incorrect operation.
    Possible causes:
    1. Previous or multipart cook cycle not complete.
    2. Controller is confused (pull plug for a minute or two to reset).
    3. Defective controller or its power supply.
    4. Touchpad or controller board contaminated by overenthusiastic cleaning.
    5. Defective/damaged touchpad.
    6. Defective sensor (particulalry covection/mirowave combos).

  • Problem: Erratic behavior.
    Possible causes:
    1. Previous or multipart cook cycle not complete.
    2. Bad connections in controller or microwave generator.
    3. Faulty relay - primary (or HV side, much less commonly used).
    4. Defective controller or its power supply.
    5. Bad contacts/connections on mechanical timers. Intermittent fuse.
    6. Power surge at start of cook cycle confusing controller.
    7. Microwave (RF) leakage into electronics bay.

  • Problem: Some keys on the touchpad do not function or perform the wrong action.
    Possible causes:
    1. Touchpad or controller board contaminated by overenthusiastic cleaning.
    2. Defective/damaged touchpad.
    3. Controller is confused (pull plug for a minute or two to reset).
    4. Faulty controller.

  • Problem: Microwave oven does not respond to START button.
    Possible causes:
    1. Defective START button.
    2. Faulty interlock switches.
    3. Door is not securely closed.
    4. Faulty controller.
    5. You waited too long - open and close door to wake it up!

  • Problem: No heat but otherwise normal operation.
    Possible causes:
    1. Blown fuse in HV transformer primary circuit or HV fuse (if used).
    2. Bad connections (particularly to magnetron filament).
    3. Open thermal protector or thermal fuse.
    4. Open HV capacitor, HV diode, HV transformer, or magnetron filament.
    5. Shorted HV diode, HV capacitor (will blow a fuse), or magnetron.
    6. Defective HV relay (not commonly used).

  • Problem: Timer and light work but no heat, cooling fan, or turntable rotation.
    Possible causes:
    1. Defective (lower) door interlock switch or door not closing fully.
    2. Faulty relay or triac.

  • Problem: Fuse blows when closing or opening door:
    Possible causes:
    1. Defective door interlock switch(s).
    2. Interlock switch knocked out of position.
    3. Misaligned door.

  • Problem: Loud hum and/or burning smell when attempting to cook.
    Possible causes:
    1. Shorted HV diode, magnetron.
    2. Burnt carbonized food in or above oven chamber.
    3. Shorted winding in HV transformer.
    4. Frayed insulation on HV wiring.

  • Problem: Arcing in or above oven chamber.
    Possible causes:
    1. Burnt carbonized food deposits.
    2. Exposed sharp metal edges.

  • Problem: Fuse blows when initiating cook cycle.
    Possible causes:
    1. Defective interlock switches or misaligned door.
    2. Shorted HV capacitor.
    3. Shorted HV diode.
    4. Shorted magnetron (probably won't blow main fuse but HV fuse if used).
    5. Defective triac.
    6. Old age or power surges.
    7. Defective HV transformer.
    8. Short in wiring due to vibration or poor manufacturing.

  • Problem: Fuse blows when microwave shuts off (during or at end of cook cycle).
    Possible causes:
    1. Defective triac (doesn't turn off properly).
    2. Defective relay.
    3. Shorting wires.

  • Problem: Oven heats on high setting regardless of power setting.
    Possible causes:
    1. Faulty primary relay or triac or HV relay (not commonly used).
    2. Faulty controller.

  • Problem: Oven immediately starts to cook when door is closed.
    Possible causes:
    1. Shorted relay or triac.
    2. Faulty controller.

  • Problem: Oven heats but power seems low or erratic.
    Possible causes:
    1. Low line voltage.
    2. Magnetron with low emission.
    3. Faulty controller or set for wrong mode.
    4. Stirrer (or turntable) not working.
    5. Intermittent connections to magnetron filament or elsewhere.
    6. Faulty primary relay or triac or HV relay (not commonly used).

  • Problem: Oven heats but shuts off randomly.
    Possible causes:
    1. Overheating due to blocked air vents or inoperative cooling fan.
    2. Overheating due to bad magnetron.
    3. Bad connections in controller or microwave generator.
    4. Faulty interlock switch or marginal door alignment.
    5. Faulty controller.
    6. Overheating due to extremely high line voltage.
    7. Stuck stirrer fan resulting hot spots detected by sensors.

  • Problem: Oven makes (possibly erratic) buzzing noise when heating.
    Possible causes:
    1. Fan blades hitting support or shroud.
    2. Vibrating sheet metal.
    3. Vibrating transformer laminations.
    4. Turntable or stirrer hitting some debris.

  • Problem: Oven light does not work.
    Possible causes:
    1. Burnt out bulb :-).
    2. Bad connections.

  • Problem: Fans or turntables that do not work.
    Possible causes:
    1. Gummed up lubrication or bad motor bearing(s).
    2. Loose or broken belt.
    3. Bad motor.
    4. Bad thermostat.
    5. Bad connections.

on Mar 30, 2008 | Kenmore 80412 Microwave Oven

1 Answer

Door Open light flashes and relay clicks rapidly


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.
If it still fails, please post a new help request with the full model number from the tag in or on the unit.

Apr 29, 2013 | Whirlpool WMH1163XVS Microwave Oven

1 Answer

Emerson microwave not working 900 watts


The Emerson MW8999SB 0.9 cu. ft. 900 watt Microwave Oven is relatively compact, and certainly inexpensive, but doesn't skimp on functionality. We were surprised at all the options you get with this little microwave. It's only 20 inches wide, 11.3 inches high and 16.1 inches deep yet. The interior can still accommodate a regular size dinner plate or small (10-inch-square or round) casserole. Plus, there are 10 power levels, eight one-touch function buttons, six Express Cook settings, timed and automatic defrost options, and a rotating glass turntable to circulate the food for more even cooking.

We were very pleased with the performance of the Emerson MW8999SB. It did a fine job heating water for tea, cooking a couple of baked potatoes, reheating leftovers and steaming fresh vegetables. Even the automatic defrost proved surprisingly efficient, letting you enter the weight of the item(s) to be defrosted (4-100 ounces) for easy operation. Chicken breasts were almost fully defrosted after one cycle. We needed to stop and separate the food pieces to finish the defrost cycle.

The unit is styled mainly in black but has stainless steel trim around the door and control panel. The smooth touchpad control panel is attractive and easy to wipe clean. We loved the one-touch Express Cook buttons, which let you activate the unit at 100 percent power for 1-6 minutes, by pressing the corresponding number pad. We also appreciated extra touches such as the Start/+30 sec. button, which can be used to start the oven or add an extra 30 seconds each time it is depressed.

It's hard to go wrong when the functions are so simple. The only tricky part was identifying certain codes used on the display screen. When changing the power level, for instance, PL10 is displayed on the screen. Pressing the button additional times lets you toggle through the different levels. Likewise, the Auto Cook settings may need to be pressed multiple times to obtain the correct weight or portion for the food being cooked.

We were amazed that a machine costing so little also offered two-stage cooking, which lets you start cooking (or defrosting) on one setting and finish on another. All in all, the Emerson MW8999SB is an excellent value.


Pros: Touchpad controls, eight one-touch function buttons, six Express Cook settings, two-stage coking option
Cons: Limited interior capacity can only accommodate dishes up to 10 inches, no sensor

Jul 29, 2012 | Hotpoint RVM1435 Microwave Oven

1 Answer

Microwave won't come out of start up mode. Clock flashing 00:00 and interior light on. Just moved house, owned micro for 3 years, lost manual in move. Please help.


could be a broken door hook; defective door microswitch or the microswitch bracket itself. the door just may need adjustment; as many people lift microvave by the bottom of the door; which is a no-no.

Aug 24, 2010 | Sharp R-654 Convection/Microwave Oven

1 Answer

R-8350, No power to touchpad, but interior light works


The touchpad has its own fuse which has probably blown due to a surge perhaps related to the turning on of the fridge. Removing the cover from a microwave is potentially lethal due to the large capacitor to drive the magnetron. However, this is usually well away from the front panel. If you do venture in you should first unplug the unit and when the outer cover is removed, discharge the large capacitor with well insulated pliers -= otherwise keep well away from it. The fuse you are interested in is on the pc board behind the touchpad. Replace it with exactly the same fuse (usually a slow blow fuse).

Sep 22, 2009 | Microwave Ovens

1 Answer

Sharp Microwave Oven Timer Counts Down Very Fast (Demo mode)


Here is where you can download the manual
http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

Yes the problem can be undone also.

Feb 09, 2009 | Sharp R-540DK Microwave Oven

1 Answer

Interior light does not go on


This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 12, 2008 | Panasonic NN-MX26 Microwave Oven

1 Answer

I don't hear the fan, the carousel doesn't spin, nothing works but touchpad & light


It sounds like you may have an intermittent door switch or loose door switch mount.

Does it work differently when you wiggle the door?

At our site, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information.

See our listing here on FixYa: http://tinyurl.com/yzjozk

Oct 19, 2007 | Sharp R-408HS Microwave Oven

1 Answer

GE XL 1800 touchpad motor sound


that sound comes from fan motor, please replace or service fan motor ..

Sep 25, 2007 | GE XL1800 1100 Watts Microwave Oven

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