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Try to remove drum belt, and then turn drum by hand, if it does not turn , then you have either siezed drum bearigs, or some thing jammed between the inner and outer drum
If drum turns freely, then check motor to see if it is free to turn.
Please rate my solution.
Remove rear panel of washer, slip the belt off, then try the drum to see if it turns, if it does, then the motor is the problem, if it does not, then the main bearings have siezed, or there is something fast between the inner and outer drum..
If it was noisy on spin prior to this happening, then it is more than likely the main bearings that have siezed.
Plz rate my solution.
The most common problem is with the belt drive.
Try this test. - Open the door, rotate drum by hand - is it free to rotate without any noise of driving the motor around? - If it is - order a new belt for it.
If you can hear the motor turning, try running the machine again. If movement is erratic - you need replacement motor brushes.
If you think the motor is dead, it may be - or there may be a fault on the control board. Both need testing to see. Usually one will need replacement.
Hi, common problem with this make of machine but easy to repair. Take off the lid and make sure it is un plugged from the mains...... You will need a pair of hook nose pliers to remove the carbon brushes from each side of the motor. They should be an inch long if not there is your problem.. Just replace and it will run.
Let me know how you get on..........
Well to change the drum bearing on your machine is pretty straight forward if you have some sort of mechanical grasp but pretty much impossible if you dont..
the procedure is
first take of the top lid two screws either side and it comes off by lifting thefront end of the top and a slight push back and off ...
Then take out the soap draw and undue the 3 screws there.. remove the control panel by unclipping all the wires..
Then the front panel with door you have to remove the 3 screws at the top and 3 at the bottom undue the screws by the door lock and remove the ring around the door gasket and detach the gasket from the front panel.. then simply lift the panel upwards and it will come off..
the remove the rear panel..
Then undue the weights as it will make the job eaiser..
Then remove detach the rubber pipe leading int o the drum from the bottom of the soap draw..
then detach the wire from the solinoids at the back and unlip the little tube that is attache to the pressure switch don not remove the wires from the pressure swtich..
then at the rear of the machine behind a balck cover are the heater wires remove the cover and the wires. you will see at teh bottom of the machine that he wire are held to the drum via tie-clips remove cut all the clips as you will have to replace them after wards..
then remove the wires from the motor ..
then remove the pegs that hold the legs in place which connect to the drum..
then you know the metal panel which the control panel was connected to undue that now. and throw it ove complet with the wiring loom and pressure switch to the right hand side of the machine,,
now unclip the little white things on the top at the sides where thesprings sit and take out the drum...
detach the motor from the drum and remove the springs
The drum has 16 screws around it undue all theses they are star T-10 i think. undue all of them and split the drum open ...
undue the fly wheel and remove the inner drum ...
get your hammer out and knock out the bearing you might need some kind of small bolster or punch.. to remove these and if your bearings are damaged badly then your your probably end up with the outer cone stuck to the bearing shaft,,, be paitient clean it wd40 it and eventually is should come out.. now if you need anymore help then let me know