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Maytag PBF 2255 HEW refrigerator JAZZ board replacement issue

Jazz board was replaced with new OEM part (unit would not defrost, evaporator coil got iced up, internal recirc fan and defrost heater are both good).

Now green LED displays flash double zero's (0 0). Is the new jazz board the wrong one? Old part had sticker on chip inside that reads "JAZZ 09". New board has chip inside with sticker that reads "JAZZ 14".

I'm now into month 2 of this probem--HELP!

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  • gotmoldohio Jan 10, 2009

    There were no instructions on programming the board, so no, I didn't do that. Where would I get programming instructions? Only the part arrived with the shipping paper.

    This board is in the inside, top, front of refrig box. You open the top door to refrig and right behind the door light switch are 2 small LED numerals, with up/down arrows for temp control next to/on either side of each LED.(Nothing in the doors on this unit; not french doors, no dispenser, water,etc). To access this electronic control board, you have to get your head inside the frig, then look back toward front, stick a screw driver into two tabs and push them in to drop the plastic housing on the control panel (with the arrows & LEDs mentioned above). In the plastic housing are 2 boards. One has the JAZZ09 chip, and there is a flex circuit connector to another smaller board that has the display LEDs and push buttons for the up/down temp controls.

    Thank you! for your reply, Bill.

  • gotmoldohio Jan 11, 2009

    I read others' posts and found the programming codes under the front bottom of the unit, right above the condenser coil, in a flat plastic envelope. Virtually invisible unless you know it's there and to look for it.

    With the codes, I was able to program the new Jazz14 board. Now we'll see if that was in fact the true problem...

  • Bill Dozier May 11, 2010

    did you program the boards and the jazz board are you talking about the mother board on the rear or the dispenser board on the door every one has different lingo and calls stuff different thing so i just want to clarify so I can tell you the right thing to do let me know ......Bill


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Thats different I was thinking of something else the board you are talking about just controls the temp. controls this may be your problem call1-800-688-9900 maytag or 1-800-253-1301 whirlpool they can give you a better idea on the part number issue this may be the problem

Posted on Jan 11, 2009

  • Bill Dozier Jan 11, 2009



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I just asked the service dept, "Are you programming the Jazz bd or the controller?: I had my Jazz bd replaced, worked less than a month. had tech come back out and reprogram, worked less than a week So I put old Jazz bd back in and reprogrammed it. So then I put new Jazz bd in and it came up as though it had been programmed meaning that the controller bd was programmed.

Posted on Jan 04, 2010

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