Question about Maytag Refrigerators

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Maytag PBF 2255 HEW refrigerator JAZZ board replacement issue

Jazz board was replaced with new OEM part (unit would not defrost, evaporator coil got iced up, internal recirc fan and defrost heater are both good).

Now green LED displays flash double zero's (0 0). Is the new jazz board the wrong one? Old part had sticker on chip inside that reads "JAZZ 09". New board has chip inside with sticker that reads "JAZZ 14".

I'm now into month 2 of this probem--HELP!

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  • gotmoldohio Jan 10, 2009

    There were no instructions on programming the board, so no, I didn't do that. Where would I get programming instructions? Only the part arrived with the shipping paper.



    This board is in the inside, top, front of refrig box. You open the top door to refrig and right behind the door light switch are 2 small LED numerals, with up/down arrows for temp control next to/on either side of each LED.(Nothing in the doors on this unit; not french doors, no dispenser, water,etc). To access this electronic control board, you have to get your head inside the frig, then look back toward front, stick a screw driver into two tabs and push them in to drop the plastic housing on the control panel (with the arrows & LEDs mentioned above). In the plastic housing are 2 boards. One has the JAZZ09 chip, and there is a flex circuit connector to another smaller board that has the display LEDs and push buttons for the up/down temp controls.



    Thank you! for your reply, Bill.

  • gotmoldohio Jan 11, 2009

    I read others' posts and found the programming codes under the front bottom of the unit, right above the condenser coil, in a flat plastic envelope. Virtually invisible unless you know it's there and to look for it.



    With the codes, I was able to program the new Jazz14 board. Now we'll see if that was in fact the true problem...



  • Bill Dozier May 11, 2010

    did you program the boards and the jazz board are you talking about the mother board on the rear or the dispenser board on the door every one has different lingo and calls stuff different thing so i just want to clarify so I can tell you the right thing to do let me know ......Bill

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Thats different I was thinking of something else the board you are talking about just controls the temp. controls this may be your problem call1-800-688-9900 maytag or 1-800-253-1301 whirlpool they can give you a better idea on the part number issue this may be the problem

Posted on Jan 11, 2009

  • Bill Dozier Jan 11, 2009

    I THOUGHT YOU HAD TO PROGRAM THE BOARD BUT IT HAS BEEN ALONG TIME SINCE i HAVE DEALT WITH A JAZZ BOARD AND THEY CHANGE THE NUMBERS SO OFTEN IT''S CRAZY.I HOPE THIS GETS YOU BACK COOLING AGAIN.IT'S ALSO HARD TO DIAGNOSE WITH OUT BEING THERE TO SEE /HEAR/AND PUT A METER ON IT AS ANY ONE WOULD TELL YA GOOD LUCK AND LET ME KNOW HOW IT WORKS


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I just asked the service dept, "Are you programming the Jazz bd or the controller?: I had my Jazz bd replaced, worked less than a month. had tech come back out and reprogram, worked less than a week So I put old Jazz bd back in and reprogrammed it. So then I put new Jazz bd in and it came up as though it had been programmed meaning that the controller bd was programmed.

Posted on Jan 04, 2010

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Fixya manuals


It doesn't defrost
  1. Defrost control board
If the defrost function is not working on your refrigerator it could be an issue with the defrost control board. This control board oversees several internal conditions and regulates the activation of the defrost cycle. A faulty board can be the primary reason your refrigeration unit is not transitioning to the defrost cycle. Over time, the buildup of ice on the evaporator coil will prevent the refrigerator and freezer from maintaining proper internal temperature. It is advisable to first check the defrost heater and the defrost thermostat for continuity prior to replacing the defrost control board.
  1. Main control board
A possible cause for a refrigerator not defrosting, especially on more modern units, is the main control board. The main control board acts as a "brain" for the unit controlling the defrost cycle, compressor, and run time, and essentially acts in place of the defrost timer. The control board can be tested using an ohm meter for functionality and will need to be replaced if bad.
  1. Defrost timer
If the refrigerator is not defrosting the timer could be malfunctioning. Numerous times throughout the day the defrost timer should cycle the defrost heater on as a means to melt frost buildup on the evaporator coils in the freezer. If this timer does not cycle on, then it may be faulty and require replacement.
  1. Defrost heater assembly
If your refrigerator is not defrosting accurately this could be an indication that your defrost heater assembly has failed. This could cause the frost to accrue on the evaporator coils, eventually blocking the airflow resulting in the unit not cooling properly. The defrost heater assembly can be monitored for continuity using an ohm meter and will need to replaced if there is none present.
  1. Defrost thermostat
Another cause of your refrigerator not defrosting is a faulty defrost thermostat. A requirement for the defrost heater to activate to melt away frost on the evaporator coils is a functional defrost thermostat. The defrost thermostat senses the temperature of the evaporator coils and initiates the thawing process by activating the defrost heater. If the thermostat is faulty, it will not sense the lowering temperature of the coils and will not turn on the heater, resulting in an advanced frost build-up. The defrost thermostat can be checked for continuity by using an ohm meter; if there is no continuity the damaged part will need to be replaced.
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Another possible cause of a refrigerator that does not defrost properly is a defrost sensor with a fuse. If the defrost sensor fails, the fuse acts as a one-time-only fail safe for the sensor -- if the sensor does not shut off the defrost heater, the fuse will blow when the set temperature is reached. This safety precaution is to keep excessive harm from your unit by the heater and is a one-time use, resulting in the replacement of the entire defrost sensor.
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If you are experiencing defrost drain issues, it is possibly due to a clogged or freezing drain that is blocking water flow to the bottom of the freezer. This will cause the defrost water to drain and drip down to the bottom of the freezer section. To correct this issue, thaw any ice or remove debris that could be causing the clogged drain or replace the drain heater.
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If you are experiencing defrost drain problems, inspect the defrost drain heater. A dislocated or burnt out drain heater will result in the drain tube freezing over. Attempt to return the part to the designated position or replace the damaged part to correct the issue. Search Over 2 1 Million Appliance Parts

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On the kenmore 363.59522996 side by side the freezer is working good but the fridge will not cool and looking for the cause??


This problem is related to defrost.The defrost cycle is not running as it should be. The other possibility can be ice blockage in the ventilations.

The defrost is not working,.The evaporator coil in the inner section of freezer is got blocked by ice .

Try manual defrost reset procedure: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. If the same problem occurs then it's defrost problem. The defrost board and the defrost thermostat/heater is not functioning properly and it has to be checked and replaced.

-------------------------------------------------

Check the damper if there is too much water collected in the damper then press the damper and remove the water collected in it. The procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the refrigerator section and the refrigerator section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. Now this problem which you mentioned. In this problem the freezer works but no cooling in fridge, this happens if the thermostat is not functioning or the heater is not heating. Then the ice starts getting collected on the evaporator coil. The evaporator coil is at the internal section of freezer. If too much ice gets

collected then this ice blocks the fan in the freezer section from functioning and this blocks the damper section with ice getting collected there. This all procedure is controlled by the main defrost board of the unit. Now if the damper is not got blocked with too much water or if the ice is not got collected on the damper area then check the evaporator coils. If there is too much ice got collected on the coils, then takes a hair dryer and melt the collected ice. Then see if the problem returns again. But if there is little bit ice collected on the coils and fan is running properly then it's not a problem. In that case main defrost board is faulty and it has to be replaced. The main defrost board is working but its not controlling the functions as required so the freezer works but fridge section not getting cold..

---------

You can get required parts from sears part direct online site or from repairclinic.com site.

--------

This will help. Thanks. Helpmech.

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2 Answers

Does not go into defrost mode. refrigerator section becomes hot


The defrost is not working.This happens due to the evaporator coil in the inner section of freezer is got blocked by ice .--------

Try manual defrost reset procedure: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. If the same problem occurs then it's defrost problem. The defrost board and the defrost thermostat/heater is not functioning properly and it has to be checked and replaced.

--------------------

The procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the refrigerator section and the refrigerator section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. Now this problem which you mentioned. In this problem the freezer thaws, this happens if the thermostat is not functioning or the heater is not heating. Then the ice starts getting collected on the evaporator coil. The evaporator coil is at the internal section of freezer. If too much ice gets collected then this ice blocks the fan in the freezer section from functioning and this blocks the damper section with ice getting collected there. This all procedure is controlled by the defrost board of the unit.

-----------------

So first try reset procedure.If that is not helping then defrost assembly parts are to be checked and replaced.The defrost thermostat is located in the freezer section beside the evaporator coil.The defrost heater is located in the freezer section beside the evaporator coil.And the defrost control board is located in the fridge section.-------------

you can get the required parts from online sites like:---

www.repairclinic.com or from searspartsdirect online site.---------This will help.Thanks.Helpmech.

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The defrost is not working.This happens due to the evaporator coil in the inner section of freezer is got blocked by ice .--------

Try manual defrost reset procedure: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. If the same problem occurs then it's defrost problem. The defrost board and the defrost thermostat/heater is not functioning properly and it has to be checked and replaced.

--------------------

Check the damper if there is too much water collected in the damper then press the damper and remove the water collected in it. The procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the refrigerator section and the refrigerator section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. Now this problem which you mentioned. In this problem the freezer thaws, this happens if the thermostat is not functioning or the heater is not heating. Then the ice starts getting collected on the evaporator coil. The evaporator coil is at the internal section of freezer. If too much ice gets collected then this ice blocks the fan in the freezer section from functioning and this blocks the damper section with ice getting collected there. This all procedure is controlled by the main defrost board of the unit. Now if the damper is not got blocked with too much water or if the ice is not got collected on the damper area then check the evaporator coils. If there is too much ice got collected on the coils, then takes a hair dryer and melt the collected ice. Then see if the problem returns again. But if there is little bit ice collected on the coils and fan is running properly then it's not a problem. In that case main board is faulty and it has to be replaced. The main defrost board is working but its not controlling the functions as required so the freezer thaws after couple of days.

---------

You can get required parts from sears part direct online site or from repairclinic.com site.

--------

This will help. Thanks. Helpmech.

-----------------

So first try reset procedure.If that is not helping then defrost assembly parts are to be checked and replaced.The defrost thermostat is located in the freezer section beside the evaporator coil.The defrost heater is located in the freezer section beside the evaporator coil.And the defrost control board is located in the fridge section.-------------

you can get the required parts from online sites like:---

www.repairclinic.com or from searspartsdirect online site.---------This will help.Thanks.Helpmech.

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2 Answers

What is er dh?


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.

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1 Answer

We have a Kenmore Elite Trio that keeps giving us an error message in the electronic window of er dH


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

Er dh code error on Kenmore elite trio


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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