Question about Xerox WorkCentre XD120f Copier

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Error message shows e2 but there isn't a paper jam anymore

The code is fo paper jam cleared jam and won't clear copier does anyone have any options for me would deeply appreciate it.

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  • pkilchrist Jan 11, 2009

    Thanks a lot God Bless you

  • Anonymous Mar 12, 2014

    SHOWS PAPER JAM

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  • Xerox Master
  • 990 Answers

Hello sir; try to turn off the power and turn on, if still don't work, you have to check the sensor it located where the paper got jam,

Posted on Jan 10, 2009

  • Everett Lin Jan 11, 2009

    Hi, Sir; I'm telling you the way is to remove E2 code, just check the sensor it located at where the paper got jam,put it back to their right position, make sure it for and back freely.

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Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

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2 Answers

Xerox workcentre xd105f


It is entirely possible you have a small piece of paper that got ripped off somehow and it is now blocking the sensor leading the machine to think it has a paper jam.
Follow your jam clearance instructions again and pay close attention and rotate all movable parts in the jam area many times, then reboot the machine multiple times and allow the machine to completely come up before rebooting again, it may be necessary to reboot the machine 3 or 4 times to clear this error, each time following the jam clearance, if this doesn't resolve then you should have an expert take a look at the machine.

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There is a small sensor on the fuser that most likely has become disloged. It requires a lot of disassembly to get to.
But an E2 code is that sensor not being cleared off. It pops out of the frame sometimes during paper removal.

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