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Hotpoint HTS22GBMARWW refrigerator w top freezer - not cooling

Freezer wasn't cooling - and fan was running for a long time - hours. everything in freezer was thawed.
Then checked it - later and everything was frozen.

Thought - problem solved - kind of.? But then checked a few hours later and all food is thawed again - and for the last day - hasn't kicked back into cooling.

Have misplaced the manual that came with it. Have swept coils in back, unplugged and plugged back in, then we messed with the cooling controls - and now - frantic that nothing seems to be working and we cannot remember the procedure to "reset" if that might be a solution to the problem.

thank you!

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Hi,
This seems to be a model with an automatic defrost cycle.
The good news - is that everything major is working.
The bad news - it doesn't know when it needs to defrost or cool.

The reset is simply to turn it off for 10 minutes as there is no memory storage on these.

Hotpoint have a little get-out-phrase that they use sometimes - location.
If the room is too cold - it can sometimes affect the temperature difference between inside and outside the unit enough to make it think it needs to defrost. I think it's 15 degrees C that things start going wrong.

If the room is fine, then it is probably the freezer sensor that is strapped to the cooling coil at the back inside the freezer compartment. This tells the control when it's frozen solid - and needs defrosting. If it is not sending the correct resistance to the control, it can either defrost too much - or not at all.

If you can turn it off, and get to it to check it, check the contacts first, clean them if possible, replace covers and try again. If no change you will need a replacement. Some models you cannot even get to it, so if this is the case, a replacement control board is needed, or the wires from it need terminating together - dependent on model.

Posted on Jan 10, 2009

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