Question about Canon PIXMA iP90 Mobile Printer

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Message saying color ink cartridge not installed

I have installed a new cartridge and I'm still getting the message that the color ink cartridge is not installed.

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  • footloosega Feb 02, 2009

    Exactly the same problem. Seems that there is a small micro switch that is activated when the cartridge is loaded and it may be the cause.

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This is a common problem with the Canon IP90 printer. The printer keeps saying color cartridge not installed. The problem is caused by the small micro switch under the color tank. This problem is not common with new IP90 printers because ink has not had enough time to build up under the micro switch which will insulate the contacts. To cure this problem is very simple, unless you have screwed around the print head and busted the little micro switch clip off.then you really have a problem........
So if everything is still there and you haven't messed around to much.here is what the fix is.
First get a can of CRC Electronic cleaner for sensitive electronic equipment ,the quick drying formula.CRC#05102. This cleaner is safe and harmless to plastics. Do not use electricial contact cleaner it will disolve plastic.

First center the cartridge carrier,shut off power . Carrier should stay to center. Remove black and color tanks. In front of the carrier is a small print head button , push it in and up and the arm that holds the head in will release. Move the small metal arm up and remove the print head.

This will give you a clear view of the small micro switch. Using a long wooden tooth pick pack small pieces of paper towel under and around the micro switch and carriage.

The can of cleaner should have a long plastic tube nozzle so attach this to the spray head.
Point the spray tube right near the micro switch and spray a couple of short bursts . You will notice a lot of ink on the towel. Change the pieces of towel out ,because they will be wet with cleaner and ink. Two or three times is all that is required. Assemble and try it.

Posted on Feb 18, 2009

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LEAVE PRINTER ON THEN,
1 remove ALL ink cartridges and close all covers
2 unplug power cord from back of printer
3 wait 4 minutes
4 plug power cord back in and wait for 10 minutes
5 when prompted install ink cartridges and wait a few minutes

click the setup button on the front of the printer scroll down to the tools menu and then run clean print head 3 times and last of all run align printer 1 time.

Posted on Jan 10, 2009

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Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

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4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
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If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

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8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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