Question about Casio Exilim EX-S500 Digital Camera

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EX-S500 lens stuck closed.

Hi. My EX-S500 lens is stuck closed. It makes a grinding noise and tries to move but cannot open. This happened once before and some shaking and multiple tries unstuck it. Now it seems hopeless. What can I do?
Gareth

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If you camera is in warranty then I recommend you contact the manufacturer for an RMA so that you may return it for repair.
All digital cameras selling for under $500 have a failure/problem rate higher than what most of us consider acceptable. If you are outside the manufacturers warranty but you have a retailers extended warranty then contact them. (I believe that extended warranties rarely provide a good return on investment. However, for digital cameras my experience shows a better investment because of the rate of failures with prolonged ownership...I have no vested interest in extended warranties.)
If you do not get satisfaction from the manufacturer or retailer; then regrettably you have few reasonable choices. With your next camera you may decide to include some thoughts herein during your purchase.

Posted on Jan 19, 2009

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