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Re: How do I sync my songs to media?
Use the program called Windows Media Player to transfer songs to the GoGear. A full version of the user's manual is available at www.usasupport.philips.com
The sync error could be deeper - you are going to laugh, but many of the "Rhapsody" enabled Philips GoGear's are incapable of playing most Rhapsody songs. You may be getting the error message because your music service is giving you songs in DRM-encrypted WMA format, and the Philips is incapable of reading that format. Ironically, the older Philips can read that format - most of the newer ones can't.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Test the songs that are not playing on the iPod in iTunes and see if the original file is still playable on iTunes if the song still plays re-sync your iPod could be when iTunes copied the song it must have failed or timed out, if that fails re-syncing try restoring you iPod Nano i have had this problem before and I just re-synced and it worked fine!
find out what type of media you can play .if you can play wma then you just use your windows media player to sync to the device and then load your songs and video to the player using windows media player !! Then hit the sync button to load player!! If doesn't use wma then find out which type files it plays then find out which music service it syncs to!!swampratt200!!AAAEEE!!!
Convert and only load Mp3 format songs - WMA's are way too problematic - you will keep getting annoying msgs like this every month. Read my two-part article on song formats under my profile to get a detailed explanation for why it is doing that.
The song could have drm encryption or it could be in the wrong format.
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx