Question about Empire Comfort Systems DV35IN33L Natual Gas Direct Vent Large Fireplace Insert 35K

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Empire DV35 is making soot

I replaced the burner unit on the DV35 and now it makes soot which coats the pilot light and the external direct vent fins in about 1 -2 days of use

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OS for computers. Try another post. gl.

Paul Rogers as in Bad Co?

Posted on Nov 28, 2012

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Does this unit have an blower? If so there is no filter and this can happen.
Direct vent means no open flame in the house but you might still have a combustion problem. Open the front cover and check for black soot. Also check outside at the flue for soot. If so then you need to get this thing checked. Also make sure the little door for the pilot is closed. May have a improper install here if only 3-years.

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I've got a 23 yr old 30DV3 whose pilot light works, and the thermostat & heating element seem to work, but not well. With the thermostat set at full hot, it just barely throws out any heat at all. ...


As I'm sure you already know, Empire Comforts Systems, no longer makes that model heater and hasn't for some years, now. I mentioned that, because if your unit needs parts, they may be almost impossible to get. In any event, there are a several things that may be causing the problem.

  • Low Gas Pressure - Burner is not receiving enough gas. Check for obstructions and have gas pressure at the unit checked.
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At 23 years old, you've gotten your money's worth out of this unit and it may be time to replace it. Empire makes several Direct Vent Wall Furnaces that are rated as High Efficiency Furnaces. In the long run, the money saved in fuel cost, would be worth installing a new one.

Hope this helps you solve the problem.

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Hi,
Take the pilot and burnner assembly all apart and blow it out with compressed air then reassemble and make sure that the air shutter is totally open. The soot is cause by a bad air/fuel misture that is too rich and cause carbon to form from incomplete combustion. If the burner continues to make soot then reduce the gas pressure to the gas log at the pressure regulator.

Propane, LP, or Natural Gas Regulator Problems


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if it giving off soot then it is wrong it sounds like the air mixture is wrong and the flames are light back to the injector that would be the woosh , no heat er should give off soot if combustion is correct

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Pilot will light, burner will not light.


check all limit switches to see if they can be reset if so reset it ,if problem reoccurs wich limit is going out ? make sure all wires are connected well to your gas valve , use a low voltage tester to make sure your firing circuit is operating properly , if you have a thermocouple it may not have enough juice left to open your gas valve

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