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Unable to print. comes up paper out when it isnt, then says printer off-line

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. There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.

Posted on Jan 10, 2009

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Try hard reset .

Unplug the unit from power chord for 30 minutes and plug back the power chord to the unit .
This will reset your unit .


Check whether roller is moving freely and check for any bit of paper inside printer.

Posted on Jan 10, 2009

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Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
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I have a similar problem, nothing stuck in the printer. It needs a new print head (costs more than a new printer).

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