Question about Compaq Presario Notebook

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Head phone not working

I bought a Compaq CQ60 101AU model.i have installed all the drivers.bt the sound still continues from the speakers even when i plug a headphone jack into it and i got no sound in the headphone.it shows the plug to be active when connected.
what could be the possible problem and how to solve it??

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  • chai80811 Jan 10, 2009

    I have the same problem with my presario Cq20-205TU

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  • Expert
  • 258 Answers

Start Control Panel

Look in Sound Devices

Check what default device is set, change it from the sound card to the headphone

Posted on Jan 14, 2009

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In case you are using windows XP then it is a drivers problem for sure. Actually this notebook is not officially designed to work on Windows XP, however there are some unofficial drivers available for windows XP, you may try downloading the sound drivers from:
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After connecting the head phone sound still comes from my speaker


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Hello Harish.

I will provide you the solution for the issue.

First uninstall the Connexant Hidefinition audio driver from device manager:

1. Click start -> Select Run -> Type devmgmt.msc -> Click Ok.
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3. Click on action menu and choose scan for hardware changes.

After performing the above steps you will get the entry "Audio device on High Definition Audio Bus".

Now download the audio driver from the following link:

http://cid-3a2fd42defd10b67.skydrive.live.com/self.aspx/Public/Audio%20driver.zip

After downloading the file please extract the files to a folder on the desktop.
Follow the below steps to install the driver correctly:

1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select not at this time, click on next and Select "Install from a list or specific location".
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
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Sep 09, 2008 | Compaq Presario 700 470024-192 Notebook

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try to change the head phone jack , if doesnt help it could be the problem of your head phone socket. because when you insert the jack , circuit inside the headphone socket closes and your outside speakers will be off

Feb 08, 2008 | Compaq Presario 700 470024-192 Notebook

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Laptop speaker


You need to install the drivers for your soundcard. Try to find out what model of soundcard do you have and what version of Windows and try to search for the specific driver on the internet.
You can try these websites:
http://www.driverguide.com/
http://www.soft32.com/c/Windows/Drivers/2-52.html
Here's a tutorial on how to install a driver: http://www.totallydrivers.com/resources/directions_installation.asp
If you still can't hear sound try these steps, maybe it's not from your soundcard:
-Plug in the speakers
-Turn on the speakers.
-Turn-up the volume in Windows and on the speakers.
-Uncheck the mute checkbox in sound control panel.
-Verify a sound should be playing. In the Control Panel, play some Windows sounds. Play a music CD.
-Plug the speakers into the right hole on the sound card.
-Are the speakers plugged into the sound card and not the MODEM?
-Is the sound card installed correctly?
-Is the power converter for the speakers plugged into a wall outlet or surge protector?
-Is the power converter plugged into the speakers?
-Try other speakers or a head phone?

Jan 27, 2008 | Compaq Presario 700 470024-192 Notebook

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